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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,949 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,949 reviews
March 22, 2025
Regularly have two cars serviced here - always have a positive experience with appointments and service requirements handled by Leslie Hurst - I always sit down with a book and wait for service. The ser positive experience with appointments and service requirements handled by Leslie Hurst - I always sit down with a book and wait for service. The service waiting area is comfortable. Anything needed beyond the reason that I brought the car in for is explained and estimated by Leslie with options before service. Post service, Leslie always explains and estimates "what is next". More
by JDHERTRICH
Verified CustomerEmployees Worked With
March 22, 2025
Everyone was extremely nice, patient, and easy to work with. It made for a stress free purchase decision. with. It made for a stress free purchase decision. More
by IMSCOTT
March 22, 2025
Great job by the service team. I felt welcomed and informed with my service visit. I appreciate the technician checking in with the vehicle video walking me through my vehicle hea I felt welcomed and informed with my service visit. I appreciate the technician checking in with the vehicle video walking me through my vehicle health. More
by V.HALDEMAN
Employees Worked With
March 22, 2025
I really enjoyed coming to this dealership. Everybody was really nice and they did an awesome job with my vehicle. I would definitely return to them the next time I need service done. Everybody was really nice and they did an awesome job with my vehicle. I would definitely return to them the next time I need service done. More
by pcbossack
Employees Worked With
Vincent C.
March 22, 2025
It was a very good experience. My sales person was extremely knowledgeable and helpful in the purchase of my car. I would definitely buy another car there. My sales person was extremely knowledgeable and helpful in the purchase of my car. I would definitely buy another car there. More
by rjc1954
Employees Worked With
March 22, 2025
Dealership did not know what issue of my car was, my problem is why do I pay a 200$ diagnostics charge just for them to pinpoint the issue and when I say I will play and want the issue fixed, then they problem is why do I pay a 200$ diagnostics charge just for them to pinpoint the issue and when I say I will play and want the issue fixed, then they tell me that that wasn’t actually the issue More
by LENNIEK2004
March 22, 2025
Very friendly knowledgeable made me feel safe and comfortable. I was really nervous to go by myself and look for a car, but he was being taken advantage of or anything. I felt like they were really t comfortable. I was really nervous to go by myself and look for a car, but he was being taken advantage of or anything. I felt like they were really trying to help me find the best car for myself. More
by MCPEAK488
Employees Worked With
March 20, 2025
Very accommodating and product delivered as promised. Much appreciated. For accommodating a set schedule for the vehicle. Very Professional. Much appreciated. For accommodating a set schedule for the vehicle. Very Professional. More
by JTRYON0
Employees Worked With
March 19, 2025
For one your shop rates are ridiculous! I stood waiting for the service advisor to help me when I came to pick up my vehicle at 15 minutes and he never came to help , had to find someone e I stood waiting for the service advisor to help me when I came to pick up my vehicle at 15 minutes and he never came to help , had to find someone else to assist. This is why I will stick with small garages . I will not be back More
by jim49e
Employees Worked With
March 18, 2025
The People at Faulkners were very good to deal with and the service dept. also. the service dept. also. More
by TOMMYME50
