Faulkner Buick GMC West Chester, INC. - Service Center

My 2019 truck has been nothing but a nightmare. Been back numerous times but one time in particular the last time it was there to fix the tail lights I told him that both tail lights was messed up and just y numerous times but one time in particular the last time it was there to fix the tail lights I told him that both tail lights was messed up and just yesterday the left side is acting up again and they never even replace the harness on that side very pissed offnot sure i will ever go back there again really sucks. More

Serviced my Buick for years. Advisors very good. Free car wash and good waiting area.Service. Entrance is inside, protected from bad weather and rain. wash and good waiting area.Service. Entrance is inside, protected from bad weather and rain. More

Outstanding customer service in the service Dept. Leslie is great she actually calls you back unlike other places. Jack is great also. I have gotten service here twice already and will be back. Highly rec is great she actually calls you back unlike other places. Jack is great also. I have gotten service here twice already and will be back. Highly recommended More

Always a positive experience! Everyone is so friendly and accommodating, I scheduled an oil change, but realized when I arrived that I needed an inspection as well. Not a problem! Great service! accommodating, I scheduled an oil change, but realized when I arrived that I needed an inspection as well. Not a problem! Great service! More

I’ve bought my 2000 red trans am brand new and have been servicing my car at Faulkner. Your service people especially Leslie are great servicing my car at Faulkner. Your service people especially Leslie are great More

Car was needs repair. Car was dirty on pick up. Overall very good. I don't have anything else. I would recommend though. It's a nice place to do business. very good. I don't have anything else. I would recommend though. It's a nice place to do business. More

Good-i asked if there were any specials coupons and told you have to look on line. Did not think that was helpful. And then invoice was made at end before finding out if I had gotten coupons which I did. Th you have to look on line. Did not think that was helpful. And then invoice was made at end before finding out if I had gotten coupons which I did. Then needed to redo invoice. More

Leslie is always very helpful when I need repairs or service to my truck. She is a pleasure and assist to your operation at Faulkner GMC. service to my truck. She is a pleasure and assist to your operation at Faulkner GMC. More

I am Satisfied with my visit and I’ll be back again. The car wash could be better with vehicles being wiped dry after the car wash....I drove home with dry spots all of the windows and the entire car. Other car wash could be better with vehicles being wiped dry after the car wash....I drove home with dry spots all of the windows and the entire car. Otherwise everything else was great! More

The Best Bought 2 cars from Faulkner and have been using their service dept. for all my cars for the past 18 years. I have had some strange problems with my 19 Bought 2 cars from Faulkner and have been using their service dept. for all my cars for the past 18 years. I have had some strange problems with my 1988 3500 and they always fixed them. All great people I have dealt with and never worry about getting ripped off. Faulkner is my go to place for all my cars needs. More