Faulkner Buick GMC West Chester, INC. - Service Center

Wonderful experience I live in Newark, DE. I tried a closer dealership but the service was not the same so I'm back!. Jim Keyser is geat! I live in Newark, DE. I tried a closer dealership but the service was not the same so I'm back!. Jim Keyser is geat! More

Very pleasant service shop, great job with my car! I called Paul on a spare of the moment to see if he could fit my car in as it was making an odd sound. Paul said bring it in. Jack took it in right aw I called Paul on a spare of the moment to see if he could fit my car in as it was making an odd sound. Paul said bring it in. Jack took it in right away, fixed the problem and outta there in a jiffy. Great service as always and a pleasant atmosphere. Good job as always to Paul and the team there! More

Quick and friendly service department I recently needed to get my state inspection done. I was able to get the day and time I needed and when I got there, I was told it would take a litt I recently needed to get my state inspection done. I was able to get the day and time I needed and when I got there, I was told it would take a little over an hour and they were right on time! More

Service The service department personnel were very helpful, courteous, professional and responsive. They reviewed a number of items with me before determining The service department personnel were very helpful, courteous, professional and responsive. They reviewed a number of items with me before determining an appropriate set of services. More

Always a great experience with Leslie who is the best. She Leslie is the best and that’s why I come to Faulkner and why I purchased my car there. She is professional, pleasant and knowledgeable and delivers ex Leslie is the best and that’s why I come to Faulkner and why I purchased my car there. She is professional, pleasant and knowledgeable and delivers excellent customer service. More

Great as usual Faulkner has been my dealer for over 30 years. Good people. They are always helpful even when I have an emergency and show up without an appointment Faulkner has been my dealer for over 30 years. Good people. They are always helpful even when I have an emergency and show up without an appointment. More

Excellent Service I had a problem with my 2008 Yukon Denali with a communication error. I had taken it to two other places (one was a dealer) had other work done on it I had a problem with my 2008 Yukon Denali with a communication error. I had taken it to two other places (one was a dealer) had other work done on it but did not fix the problem. Took it to Faulkner and they found the problem and fixed it. Excellent service and communication with their customers. Anytime I have a problem going forward with my Yukon, I will be taking it to Faulkner. I want to thank Jim and his associate for their Excellent work on my Yukon. Thanks so much for your great service. More

SERVICE VISIT bought my 2018 Yukon xl at Faulkner, came in for first service, service is always great. My service advisor is the BEST. highly recommend this deale bought my 2018 Yukon xl at Faulkner, came in for first service, service is always great. My service advisor is the BEST. highly recommend this dealership More

Excellent Jim and all service personnel were quick to get the work that needed to be completed done as guickly as possible in the time needed Jim and all service personnel were quick to get the work that needed to be completed done as guickly as possible in the time needed More

Great service but slow. Came in for a inspection and oil change - Made an early appointment so I wouldn't be to late for work. Arrived early and then I sat in the waiting ar Came in for a inspection and oil change - Made an early appointment so I wouldn't be to late for work. Arrived early and then I sat in the waiting area for a very long time. after 2hrs of waiting someone finally came out and went over things with my car then I was told it would be another 40 mins. until it was done. Otherwise the service department was great and professional. More