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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,550 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,550 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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June 25, 2020
Jack is always super nice. Vehicle was done earlier than expected. adjusted my total with a coupon for inspection. The woman at payment desk cleaned everything before returning to me expected. adjusted my total with a coupon for inspection. The woman at payment desk cleaned everything before returning to me More
by SNEAKIEPETE
Verified CustomerEmployees Worked With
Jack Platt
June 25, 2020
Easy to schedule, quick, pleasant and friendly people. The staff was knowledgeable and very helpful. We are thinking of coming back when are lease is up. The staff was knowledgeable and very helpful. We are thinking of coming back when are lease is up. More
by Johnhunsberger
June 25, 2020
Long time good relationship here with Falkner both sales and service on Buick and Cadillac; very satisfied with them and will probably buy our next car there. and service on Buick and Cadillac; very satisfied with them and will probably buy our next car there. More
by cnqandvlq
Employees Worked With
Jack Platt
June 25, 2020
Brought my 2015 Encore in for insurance claim repairs- bodywork and engine repairs. Service rep coordinated claim paperwork and process with the insurance claims agent. I did not have to get involved at a bodywork and engine repairs. Service rep coordinated claim paperwork and process with the insurance claims agent. I did not have to get involved at all. Very professional and accommodating. Work was done on time and as promised. More
by Johnrschick
Employees Worked With
Jack Platt
June 25, 2020
I have purchased several GMC suburbans and Yukon’s from Faulkner’s over the past approximately twenty five years. I have been satisfied with the pricing and the service has been outstanding. It is easy to Faulkner’s over the past approximately twenty five years. I have been satisfied with the pricing and the service has been outstanding. It is easy to get a convenient appointment and the repair work is excellent. Les More
by JOHN.FEATHERMAN
June 25, 2020
Dealer put on wrong tires. Same brand but lower rated tires. I noticed when driving home the tires did not feel the same. When I checked the name on sidewall I realized they put the wrong tires. Had to t tires. I noticed when driving home the tires did not feel the same. When I checked the name on sidewall I realized they put the wrong tires. Had to take back to dealer and wait to have correct tires put on. This should not happen. Where are checks and balances? More
by KILROY21
Employees Worked With
Jack Platt
June 20, 2020
Tom was a wonderful sale. I will person. Service Thursday had me out in on time. Explain everything to me that was done. Great job had me out in on time. Explain everything to me that was done. Great job More
by VWOOLLENS
June 20, 2020
The guys at Faulkner are very kind and reliable. They do good quality work and I’m happy with their service and parts. Let me add, Jesus died for us on the cross to pay for our sins. good quality work and I’m happy with their service and parts. Let me add, Jesus died for us on the cross to pay for our sins. More
by Robbiemyboy
Employees Worked With
Michael Dijulio, Ted Donnon
June 16, 2020
Very professional and friendly staff. All questions answered and join well done. I felt like my business was wanted and you guys have a new customer all the way from Delaware! answered and join well done. I felt like my business was wanted and you guys have a new customer all the way from Delaware! More
by Douglas Family
Employees Worked With
Jack Platt, Dave Neuhof, Ted Donnon
