Luis Jimenez
Luis Jimenez at Faulkner Buick GMC West Chester, INC.
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Luis Jimenez

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.6
249 Reviews
4.6

249 Reviews

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249 Reviews of Luis Jimenez

May 01, 2024

Dealership Rating
Employee Rating

It is always great dealing with Luis- he takes good care of my car! Thank you! More

by juliewnorton
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst

April 30, 2024

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Amazing Service they let me leave to pick up my Son and come back without missing a beat More

by None
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Recommend Dealer
Yes

April 27, 2024

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I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a More

by JFMULLOWNEY
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Recommend Dealer
No

April 27, 2024

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This appointment was to replace break pads and rotors on my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do t More

by DLAUBACH44
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks Dlaubach, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

April 27, 2024

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Luis is awesome! Appreciate his hard work and friendly customer service . He is so cool More

by BENNETTTIFFANY20
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Recommend Dealer
Yes
Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

April 25, 2024

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Luis is great, he's flexible, informative and always helpful. He's always available to answer any questions I have. More

by BUNZRAE
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Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Apr 26, 2024

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Bunzrae! We're always here to help if anything else comes up!

April 23, 2024

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Very friendly and accommodating. My vehicle was ready before promised time. The free car wash is a bonus. More

by MEYERJOLNN
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Recommend Dealer
Yes
Apr 26, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Meyerjolnn! Please let us know if we can do anything else to help!

April 23, 2024

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Employee Rating

I set my appt up for a Saturday because it’s easier to wait then have to drop the car off and go get it when it’s done. The service advisor was friendly and kept me aware of timing while I waited. More

by ttbajones
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Recommend Dealer
Yes
Apr 26, 2024

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, ttbajones! If there is anything else we can do to help just let us know! Have a great day!

April 22, 2024

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Employee Rating

Charged me $200 and still need to bring it back for something cove re d by GMC. More

by DLACU
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Recommend Dealer
No

April 21, 2024

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Fast quick very friendly and is a pleasing person to talk with. Always ready to help. More

by RICHWOP0
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Recommend Dealer
Yes
Apr 22, 2024

Faulkner Buick GMC West Chester, INC. responded

Richwop, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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