Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,079 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Purchase of a new truck Both Tom and Karl were very good to work with. I have bought three cars from Tom. He has always treated me well and was up front and honest. Both Tom and Karl were very good to work with. I have bought three cars from Tom. He has always treated me well and was up front and honest. More
Excellent Service I had my car inspected, a Pontiac G6 which needed lots of work. Jim Keyser was of great help to me advising the key repairs that needed to be done now I had my car inspected, a Pontiac G6 which needed lots of work. Jim Keyser was of great help to me advising the key repairs that needed to be done now. He guided my in the other fixes which I need to get completed soon. He ordered and installed a tire which is difficult to find, and replaced w/s wipers. Plans to get other things repaired are in the works and I thank Jim for all his help! Jim should get a raise and bonus for his assistance and excellent help. More
Wonderful experience I live in Newark, DE. I tried a closer dealership but the service was not the same so I'm back!. Jim Keyser is geat! I live in Newark, DE. I tried a closer dealership but the service was not the same so I'm back!. Jim Keyser is geat! More
Very pleasant service shop, great job with my car! I called Paul on a spare of the moment to see if he could fit my car in as it was making an odd sound. Paul said bring it in. Jack took it in right aw I called Paul on a spare of the moment to see if he could fit my car in as it was making an odd sound. Paul said bring it in. Jack took it in right away, fixed the problem and outta there in a jiffy. Great service as always and a pleasant atmosphere. Good job as always to Paul and the team there! More
Quick and friendly service department I recently needed to get my state inspection done. I was able to get the day and time I needed and when I got there, I was told it would take a litt I recently needed to get my state inspection done. I was able to get the day and time I needed and when I got there, I was told it would take a little over an hour and they were right on time! More
Service The service department personnel were very helpful, courteous, professional and responsive. They reviewed a number of items with me before determining The service department personnel were very helpful, courteous, professional and responsive. They reviewed a number of items with me before determining an appropriate set of services. More
Always a great experience with Leslie who is the best. She Leslie is the best and that’s why I come to Faulkner and why I purchased my car there. She is professional, pleasant and knowledgeable and delivers ex Leslie is the best and that’s why I come to Faulkner and why I purchased my car there. She is professional, pleasant and knowledgeable and delivers excellent customer service. More
Great as usual Faulkner has been my dealer for over 30 years. Good people. They are always helpful even when I have an emergency and show up without an appointment Faulkner has been my dealer for over 30 years. Good people. They are always helpful even when I have an emergency and show up without an appointment. More
Excellent Service I had a problem with my 2008 Yukon Denali with a communication error. I had taken it to two other places (one was a dealer) had other work done on it I had a problem with my 2008 Yukon Denali with a communication error. I had taken it to two other places (one was a dealer) had other work done on it but did not fix the problem. Took it to Faulkner and they found the problem and fixed it. Excellent service and communication with their customers. Anytime I have a problem going forward with my Yukon, I will be taking it to Faulkner. I want to thank Jim and his associate for their Excellent work on my Yukon. Thanks so much for your great service. More
SERVICE VISIT bought my 2018 Yukon xl at Faulkner, came in for first service, service is always great. My service advisor is the BEST. highly recommend this deale bought my 2018 Yukon xl at Faulkner, came in for first service, service is always great. My service advisor is the BEST. highly recommend this dealership More