Faulkner Buick GMC West Chester, INC. - Service Center

Very courteous and professional service. My only complaint was not with the dealership — rather GM. A piece of interior molding has been deteriorating (peeling) for years. Rather than simply repla complaint was not with the dealership — rather GM. A piece of interior molding has been deteriorating (peeling) for years. Rather than simply replacing it, GM wants to charge me $266 (plus labor) to replace it. Outrageous! More

The best service department around and the reason why I'd buy again from Faulkner. I greatly appreciate the seamless transaction I get every time! buy again from Faulkner. I greatly appreciate the seamless transaction I get every time! More

I was in and out of the dealership quickly. I dropped my truck off for service and they had a rental car waiting for me. I was surprised and very happy that my truck was repaired in one day. I dropped my truck off for service and they had a rental car waiting for me. I was surprised and very happy that my truck was repaired in one day. More

As always fantastic service. The service agents are funny, prices are reasonable and they take you where you need to go and pick you up. funny, prices are reasonable and they take you where you need to go and pick you up. More

I was very pleased with my last service at Faulkner. Jack and his team took great care of me and my vehicle. I will continue to bring both of my vehicles here for service. and his team took great care of me and my vehicle. I will continue to bring both of my vehicles here for service. More

Maintenance The service received from Leslie was excellent, she followed up on cabin and air filters prior to completing work. She confirmed that filters did not The service received from Leslie was excellent, she followed up on cabin and air filters prior to completing work. She confirmed that filters did not need to be changed. More

Availability of a Service appointment was as desired (3 business days prior). Check-in was smooth and fast. I was contacted when the vehicle was ready and the service lead (Jack Pratt) was helpful. Prici business days prior). Check-in was smooth and fast. I was contacted when the vehicle was ready and the service lead (Jack Pratt) was helpful. Pricing was as expected and reasonable. Overall a good experience. More

Great service department. Deliver what they promise. Have bought over 10 vehicles from them and they are friendly and fair to deal with on the sales side. bought over 10 vehicles from them and they are friendly and fair to deal with on the sales side. More

Fantastic service as usual The service I received rom Jack Platt on my latest visit (as for all other visits) was excellent. The communication was timely, courteous, and he hel The service I received rom Jack Platt on my latest visit (as for all other visits) was excellent. The communication was timely, courteous, and he helped me make informed decisions for the service that was needed. More

Best ever I must say that my experience here was the best service experience I ever had. Everyone was super professional, super courteous, very personable, and I must say that my experience here was the best service experience I ever had. Everyone was super professional, super courteous, very personable, and totally pleasant. More