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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,581 Reviews

1,581 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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December 03, 2019

G Sheruda Service Work First Class, Reasonably Priced, With a 100% Helpful & Courteous Staff. I Have Been A Repeat Customer For GMC Denali Trucks For About 12 Years & More R More

by GSHERUDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mazzola, Jack Platt
November 29, 2019

We brought our car in to replace a flat tire and they damaged our car, did not call us as instructed prior to replacing the tire and did not put a piece back properly on our Denali. It was poor service More

by CMOUNTAIN1031
Recommend Dealer
No
Employees Worked With
Leslie Hurst
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Platt, Ted Donnon
November 28, 2019

Wonderful company. Highly recommend As always work done right fair priced and on time. are among the best in our entire area. . Hope they have continued success And prosperity More

by FXMCDONALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Mazzola, Jack Platt, James Keyser
November 27, 2019

Reliable service I have been bringing the car for service here for 10 years. always thorough and reliable. Never any surprises. Price always in line with budget More

by SLAVIKK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Platt, Ted Donnon, James Keyser
November 27, 2019

Great Service Michael in the collision center was very helpful then was able to expedite the work that needed to be done. Leslie in the service department was able More

by VCMIX1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Dijulio
November 26, 2019

Brake recall Good service. Was going to inspect car but. Needed 1000 dollars worth of work but when took to my regular mechanic, said the car was fine. More

by GWENAMUIR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2019

Oil change and 22,000 mile service Service was done quickly and car was clean when finished. Service rep was helpful and professional. Waiting room was comfortable and other customers w More

by GPPACER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Platt
November 25, 2019

Top notch service! We have been customers of Faulkner for a good many years. We buy our cars there and service them there. If we didn’t think they were excellent, we w More

by Lizkeef74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Keyser
November 20, 2019

New Transmission It was great working with Bernie and Jack. They worked with the manufacturer directly on my behalf to get my transmission concerns resolved. My vehicl More

by jerry_cathcart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Platt
November 19, 2019

Fast and competent Setting my appointment was fast and easy. Drove my truck in and they were right there waiting for me. Service is quick and staff is very friendly. Tha More

by DAVE.EARWOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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