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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,584 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,584 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 21, 2019
Quick and Easy Had to take my 2015 GMC truck in for a brake recall. Made an appointment. I arrived and the Mechanic that had the job Tony P was in the area. He said Had to take my 2015 GMC truck in for a brake recall. Made an appointment. I arrived and the Mechanic that had the job Tony P was in the area. He said instead of leaving it he would do it right away since it only took 10 minutes to do. The service writer handed him the paper work. 15 minutes later I was out the door. That’s TEAM WORK. More
by Michael
Verified CustomerEmployees Worked With
Tony Porreca
October 18, 2019
Honest and professional service. Honest, professional, work is ready when promised.. they are always available to keep you updated. You car is clean when returned. I wish they could Honest, professional, work is ready when promised.. they are always available to keep you updated. You car is clean when returned. I wish they could give you a longer since the shop is not accesible to public transportation.. More
by NATIVA57RN
Employees Worked With
Jack Platt
October 17, 2019
What collision? No muss, no fuss, no BS, great cooperation with my insurance company, and best of all, no one can tell my truck was even IN an accident! No muss, no fuss, no BS, great cooperation with my insurance company, and best of all, no one can tell my truck was even IN an accident! More
by RTB3RD
Employees Worked With
Eddie Zanetti , Dave Neuhof
October 10, 2019
Corrected problem other repair shop couldn’t. They performed the repair quickly and it was under warranty. This was after another repair shop attempted to fix the problem on 3 separate occasions. They performed the repair quickly and it was under warranty. This was after another repair shop attempted to fix the problem on 3 separate occasions. Very pleased. More
by Renee
Employees Worked With
Jack Platt
October 09, 2019
Great service Always Great when dealing with Jack and a job well-done when coming to Faulkner GMC. It’s super fantastic to have a dealer that is always honest and Always Great when dealing with Jack and a job well-done when coming to Faulkner GMC. It’s super fantastic to have a dealer that is always honest and on the level when it comes to serving my car. Thank you Jack and the rest of the team at Faulkner. More
by MMERION
Employees Worked With
Jack Platt
October 04, 2019
Great service As always service was great- love the complimentary shuttle so I don’t have to sit and wait and Jack my service consultant always makes sure I know th As always service was great- love the complimentary shuttle so I don’t have to sit and wait and Jack my service consultant always makes sure I know the timeframe and exactly what my car needs. More
by juliewnorton
Employees Worked With
Jack Platt
October 02, 2019
Wonderful customer service Leslie Hurst in Service is wonderful! She really listens to questions and concerns and always tries to provide assistance to the best of her ability. Leslie Hurst in Service is wonderful! She really listens to questions and concerns and always tries to provide assistance to the best of her ability. More
by cmc10
Employees Worked With
October 01, 2019
Inspection & Repair I was able to get an appointment within a day. I was able to drop it off the night before. Repairs needed were done quickly & efficiently. A ride h I was able to get an appointment within a day. I was able to drop it off the night before. Repairs needed were done quickly & efficiently. A ride home was offered. They washed my car before I picked it up. Excellent! More
by FRYWC10
Employees Worked With
October 01, 2019
Very happy with my bumper repair Mike Dijulio was fantastic. He took good care of my car and did the repair quickly which worked out great because I use my car for work. Mike Dijulio was fantastic. He took good care of my car and did the repair quickly which worked out great because I use my car for work. More
by Lildeb1234
Employees Worked With
Michael Dijulio
September 24, 2019
Excellent courteous service with a smile From start to finish my experience was great Everything went well and everyone was very nice Would absolutely recommend Faulkner for all your veh From start to finish my experience was great Everything went well and everyone was very nice Would absolutely recommend Faulkner for all your vehicle needs More
by BOBD999
Employees Worked With
Other Employees :
Michael Dijulio
