Michael Strohmetz
General Manager
Faulkner Buick GMC West Chester, INC.
705 Autopark Blvd.
West Chester, PA 19382
48 Reviews
Write a Review48 Reviews of Michael Strohmetz
April 27, 2024
I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More
Other Employees Tagged: John Simonelli, Leslie Hurst, David Cutler, Dave McQuiston, Bernard Gunn, Rusty Miller, Luis Jimenez
February 29, 2024
Excellent dealership! The entire sales staff was friendly, honest and helpful. They were very generous with my trade in value. The new vehicle pricing was excellent. Super The entire sales staff was friendly, honest and helpful. They were very generous with my trade in value. The new vehicle pricing was excellent. Super smooth transaction with no xx hidden costs. I highly recommend this dealership and will certainly give them my business in the future. More
Other Employees Tagged: Brett Paden, Perry Bonifazi
December 01, 2023
Leslie is always a pleasure to work with and the dealership is always fast and performs great quality work. dealership is always fast and performs great quality work. More
Other Employees Tagged: John Simonelli, Leslie Hurst, Rusty Miller
November 29, 2023
Mike, John and Perry were great to work with. They got what we wanted and they make it so easy to get the deal done. They got what we wanted and they make it so easy to get the deal done. More
Other Employees Tagged: John Simonelli, Perry Bonifazi
November 25, 2023
I was very pleased with Leslie and the entire service experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. More
Other Employees Tagged: John Simonelli, Leslie Hurst
November 21, 2023
Faulkner is the best. Won’t go anywhere else. Been with them for 15 years. Won’t go anywhere else. Been with them for 15 years. More
Other Employees Tagged: John Simonelli, Perry Bonifazi, Leslie Hurst
September 14, 2023
Impeccable and convenient service. They picked me up and dropped me off so I did not have to worry about that ride.Leslie gave me a full overview of my services and made sure to have m They picked me up and dropped me off so I did not have to worry about that ride.Leslie gave me a full overview of my services and made sure to have me back in my vehicle by the time I needed it! More
Other Employees Tagged: John Simonelli, Bryant Pullins, Leslie Hurst
August 23, 2023
The Faulkner staff is always attentive and helpful. They make it a smooth and easy process! They make it a smooth and easy process! More
Other Employees Tagged: Leslie Hurst, Rusty Miller
August 17, 2023
As I do in order to keep my truck in top Working order,, I took it in for an oil change. Leslie Hurst first smiled at me and then asked what she could do for me. We chatted for a bit, I got a ride to my off I took it in for an oil change. Leslie Hurst first smiled at me and then asked what she could do for me. We chatted for a bit, I got a ride to my office and the service was completed late that day. This is my typical experience with Leslie and the service department at Faulkner GMC West Chester. We have bought probably a dozen vehicles since our first in 2009 and the treatment and service has always been pleasant, easy and first class. The buying experience has been equally pleasant every time. John Simonelli, Mike Strohmetz and the sales team are all first rate. More
Other Employees Tagged: John Simonelli, Leslie Hurst
July 29, 2023
Great service dept, going to tell all my friends ! Wonderful staff , they treat you like family Wonderful staff , they treat you like family More
Other Employees Tagged: John Simonelli, Leslie Hurst, David Cutler, Dave McQuiston, Bernard Gunn , Joe Demarco