Faulkner Buick GMC West Chester, INC. - Service Center

Good service Leslie was very helpful and addressed my transmission concerns. The tech had felt the stuttering when you start up. GM is aware of the problem but doe Leslie was very helpful and addressed my transmission concerns. The tech had felt the stuttering when you start up. GM is aware of the problem but does not have are all at this time More

Professionals Thanks to all from Service Dept - what a great job Jim ! exceptional as attention to customer as always. ! I appreciate the good experience. At Thanks to all from Service Dept - what a great job Jim ! exceptional as attention to customer as always. ! I appreciate the good experience. At Faulkners More

Annual inspection Fast service. Leslie is always friendly, personable and takes care of the customer . If there are coupons or promotions she will find them for you. Fast service. Leslie is always friendly, personable and takes care of the customer . If there are coupons or promotions she will find them for you. More

Great! The service was wonderful service, and my car has been fixed at a reasonable price. The people are friendly and helpful! The hours were very accommoda The service was wonderful service, and my car has been fixed at a reasonable price. The people are friendly and helpful! The hours were very accommodating. More

Great Service as usual Jack Platt kept me up to date on the service status and went over the issue and the solution with me. Great service as usual from Jack and Faulkners Jack Platt kept me up to date on the service status and went over the issue and the solution with me. Great service as usual from Jack and Faulkners More

Final Delivery Items Great job very helpful, bit of a snag on pickup, but they worked through it. The managers were extremely helpful and I felt important. The service a Great job very helpful, bit of a snag on pickup, but they worked through it. The managers were extremely helpful and I felt important. The service associate was not informed and was not as welcoming. After the hiccup, everything was smooth and the followup was fantastic. More

Oil/FilterChange & Tire Rotation on April 8, 2019 I had a scheduled appointment and everything was completed in a timely manner. Leslie was very cheerful and friendly and I was in and out in about an I had a scheduled appointment and everything was completed in a timely manner. Leslie was very cheerful and friendly and I was in and out in about an hour and a half. More

Okay not great. I wouldn’t tell people not to go but I wouldn’t put my reputation behind the experience. Nice people but the experience over all is just okay. I wouldn’t tell people not to go but I wouldn’t put my reputation behind the experience. Nice people but the experience over all is just okay. More

Excellent service The staff was friendly as well as professional and got me in immediately and got me out in a timely manner with a quality service visit I would highly The staff was friendly as well as professional and got me in immediately and got me out in a timely manner with a quality service visit I would highly recommend them to anyone More

Fast & Reliable Service Very professional service managers and work is done quickly. James took the time to explain what is needed and what to look forward to for my next ser Very professional service managers and work is done quickly. James took the time to explain what is needed and what to look forward to for my next service More