Faulkner Buick GMC West Chester, INC. - Service Center

Check engine light I scheduled my appointment with Jack Platt. Needed my vehicle checked for a check engine light. Once it was diagnosed he explain the repairs and ho I scheduled my appointment with Jack Platt. Needed my vehicle checked for a check engine light. Once it was diagnosed he explain the repairs and how long it would take. Quoted me an accurate price to do the repairs. My vehicle was completed and back on the road in less than 2 hours. GREAT JOB! More

Unexpected warranty repair I expected to pay a lot for the Reductant fluid heater and found out that it was covered under a warranty. Non the less, the service I received from J I expected to pay a lot for the Reductant fluid heater and found out that it was covered under a warranty. Non the less, the service I received from James Keyser was impeccable. He was excellent in professionalism and took care of my truck the way I wanted it to be treated. I bought my truck used in NJ and wasn’t sure who would be my go to dealer but I found my truck a place to call home! Thank you! More

Checking tires for leaks Quick and curtious service Nothing else needs to be said at this time. All employees were friendly I am happy with my service advisor and deal Quick and curtious service Nothing else needs to be said at this time. All employees were friendly I am happy with my service advisor and dealership More

Drop off, pick up I had two smallad issues. Set appointment, dropped off, went to work, picked up, it was fixed. That is how it’s supposed to work. Thank you. I had two smallad issues. Set appointment, dropped off, went to work, picked up, it was fixed. That is how it’s supposed to work. Thank you. More

Great deals and service I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they ha I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they have always taken care of me. I recommend this organization to anyone looking for a GM car or truck. All around great people to deal with. More

Service waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say More

Fixed my flat Called with an emergency flat tire. My run flat tire was in stock, mounted and balanced. Picked my car few hours later at my convenience. Very happ Called with an emergency flat tire. My run flat tire was in stock, mounted and balanced. Picked my car few hours later at my convenience. Very happy with everything. More

Total Service Package Faulkner GMC is the total package when it comes to servicing the customer!! From Hugh and his Sales team to James my Service Advisor to the guys at t Faulkner GMC is the total package when it comes to servicing the customer!! From Hugh and his Sales team to James my Service Advisor to the guys at the parts counter and Joel and Gary who've worked on my truck. Everyone along the chain is more than happy to address your needs and do whatever it takes to maintain the best professionalism. Feels like family to me! Marty More

Oil change I scheduled an oil change and my oil was changed successfully. I am happy that I received a successful oil change. It was a great oil change. I scheduled an oil change and my oil was changed successfully. I am happy that I received a successful oil change. It was a great oil change. More

Very positive first service-oriented experience! Jim welcomed me and walked me thru the service experience … VERY pleased with the professionalism and responsiveness of the entire 'team'. Definitely Jim welcomed me and walked me thru the service experience … VERY pleased with the professionalism and responsiveness of the entire 'team'. Definitely will continue to make this my service location. More