Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,571 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Arrogant and dismissive I will likely never do business with this Faulkner dealership again! I will likely never do business with this Faulkner dealership again because of Michael Strohmetz! with this Faulkner dealership again! I will likely never do business with this Faulkner dealership again because of Michael Strohmetz! More
Work was done quickly and professionally. God communication with the Service Manager. Truck was ready when promised God communication with the Service Manager. Truck was ready when promised More
Good job very satisfied with the work that was performed and my service advisor Leslie kept me well informed and my service advisor Leslie kept me well informed More
Service and communication were great! Vincent and the tech thoroughly explained and walked me through everything. Fixed and solved all my issues Vincent and the tech thoroughly explained and walked me through everything. Fixed and solved all my issues More
All services were performed as expected and on time. Very happy with the turnaround time. Very happy with the turnaround time. More
When I first dropped off my 2024 Sierra for inspection due to signs of frame rust, I was told it could happen and suggested that I looked for a specialized shop to take care of that. I was going to go ba due to signs of frame rust, I was told it could happen and suggested that I looked for a specialized shop to take care of that. I was going to go back to pick up my truck when I found a bulletin from GM showing issues with my model and year. Only after contacting the dealership again with the bulletin number, I was able to get my truck serviced/fixed. Considering it is a 2024 truck and we are in 2025, I find unacceptable the initial response I got from the dealership. More
I have purchased several cars over the last 20+ years. Faulkner is a pleasure to deal with. Faulkner is a pleasure to deal with. More
I have had 2 experiences with this dealership. 5 stars for each visit, from the beginning to the end. The people were so respectful & knowledgeable in their duties. I would highly recommend Faulkn 5 stars for each visit, from the beginning to the end. The people were so respectful & knowledgeable in their duties. I would highly recommend Faulkner Buick to my friends & family. More
Megali was an awesome person to seal with in Sales. She answered all of my questions and I couldn't be happier with my purchase! She answered all of my questions and I couldn't be happier with my purchase! More