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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,636 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,636 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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May 09, 2024
I did not have a favorable experience. I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! I paid almost $1,000 for front brakes. Absolutely ridiculous! The brake pads better be made up of GOLD! Give me a break ! No pun intended! More
by JAMIE.MURPHY
Verified CustomerEmployees Worked With
May 08, 2024
Excellent service. Kind and helpful. Pricy but gets the job done right the first time. Kind and helpful. Pricy but gets the job done right the first time. More
by Pharrisonjr11
May 07, 2024
Team was excellent! Service was done quick and efficiently. I could not recommend them enough! Service was done quick and efficiently. I could not recommend them enough! More
by CALVIN
Employees Worked With
May 07, 2024
I don’t know if he was having an off day when I was in as he is usually very friendly. This day he came out to let me know about my battery and as I was asking him questions he seemed annoyed I was asking q he is usually very friendly. This day he came out to let me know about my battery and as I was asking him questions he seemed annoyed I was asking questions and he said we aren’t diagnosing it. Just rubbed me the wrong way. Other than that all was ok. More
by CITIGIRLSUNSHINE
Employees Worked With
May 06, 2024
Hard to say if the issue is the dealer's processes or the manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repa manufacturer's rules. In either case, the way billing is structured appears to be nickel and diming me. 180 for a diagnostic plus 1000 for the repair plus 400 for some other "use this with other service" add on. It's frustrating and inhibits trust. Maybe it makes sense to accounting but it's about as clear as medical billing. More
by Anti GM - substandard vehicle
Employees Worked With
May 06, 2024
Good service. Quality work. Wwqwhy do I need to type in at least 15 words. Quality work. Wwqwhy do I need to type in at least 15 words. More
by TOMT59
May 02, 2024
Faulkner service did what I asked in the time they promised. Would recommend them to friends promised. Would recommend them to friends More
by Randy
Employees Worked With
May 02, 2024
Leslie was so helpful and pleasant! Thank you for getting my car back in working order! Thank you for getting my car back in working order! More
by Sjo56596
Employees Worked With
May 02, 2024
My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More
by Rb4x456
May 02, 2024
Dedicated to getting the job completed and correct, and also covering my need for travel while work was being done. also covering my need for travel while work was being done. More
by AJSLEMMER86
Employees Worked With
