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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,593 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,593 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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March 03, 2024
Very helpful and prompt. Was not happy that a know issue with a modification recommendation (not a repair or replacement) cost me $400+. That is on GMC not the team at Faulkn Was not happy that a know issue with a modification recommendation (not a repair or replacement) cost me $400+. That is on GMC not the team at Faulkner. They are awesome. More
by The Cooks
Verified Customer
March 03, 2024
They kept me informed every step of the way. Took the time to explain each repair and made sure I understood and was comfortable with the cost involved. Took the time to explain each repair and made sure I understood and was comfortable with the cost involved. More
by COLVINC326
Employees Worked With
Leslie
March 03, 2024
I had a 'waiting' appointment for an oil change and tire rotation at 7:30. I arrived on time and it took 2.5 hours for my service to be completed. Waiting appointments should be started at the appointment t rotation at 7:30. I arrived on time and it took 2.5 hours for my service to be completed. Waiting appointments should be started at the appointment time. More
by Jgaskill6
March 01, 2024
Typical It is a typical car dealership, new and used in that they try to move a product That's a depreciating value the moment it steps off the lot, but our economy today values cars as a commodity. that they try to move a product That's a depreciating value the moment it steps off the lot, but our economy today values cars as a commodity. More
by ITALIANLUV33
Employees Worked With
Rusty
February 28, 2024
Dishonest about Buick required maintenance. Overpriced. $200 for oil change tire rotation and cabin filter. Couldn't recommend to someone based on that. Overpriced. $200 for oil change tire rotation and cabin filter. Couldn't recommend to someone based on that. More
by blahblah
February 28, 2024
Great service. Effective communication. Clear pricing. Fast turnaround with repairs. Have nothing bad to say about the service center. The repairs that needed to be Effective communication. Clear pricing. Fast turnaround with repairs. Have nothing bad to say about the service center. The repairs that needed to be done were done so in a timely manner, and the truck runs great now. More
by rdeangelis89
Employees Worked With
Rusty Miller
February 27, 2024
The inspection was done quickly and suggested recommendations were given with explanations. Everyone was friendly and helpful. recommendations were given with explanations. Everyone was friendly and helpful. More
by SJPIER123
