Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,546 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,546 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Sort by
November 29, 2023
Mike, John and Perry were great to work with. They got what we wanted and they make it so easy to get the deal done. They got what we wanted and they make it so easy to get the deal done. More
by ANDERSONJP
Verified Customer
November 29, 2023
Inexperienced staff Constant feeling that I'm not being told the truth I firmly believe that I am being lied to on actual repairs vs warranty and that my best interests are being compromised Incompetent ma told the truth I firmly believe that I am being lied to on actual repairs vs warranty and that my best interests are being compromised Incompetent management that doesn't support their subordinates Incompetent technicians More
by Mikeclark10
November 28, 2023
Clean, on time, and courteous. Service was complete, answered my questions and always helpful, easy Service was complete, answered my questions and always helpful, easy More
by TODDCLEARY
Employees Worked With
November 28, 2023
So far as many times, as I have gone there I never had a problem with anyone, and Leslie Hurst treat me with respect and she is kind and honest. problem with anyone, and Leslie Hurst treat me with respect and she is kind and honest. More
by jasjys82
November 28, 2023
My wiper blades were covered by warranty. The service was very quick, I was there only about 1 1/2 hours. The service was very quick, I was there only about 1 1/2 hours. More
by MAUREENLUBAS
November 28, 2023
Prepared and on time. Efficient and very knowledgeable!! No pressure tactics and always had a comparison for you to choose from. Efficient and very knowledgeable!! No pressure tactics and always had a comparison for you to choose from. More
by DWHITGOALL
Employees Worked With
Bret Palen
November 26, 2023
I was very pleased with Leslie and the entire service experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. More
by ROBERT.1.DELMORO
November 26, 2023
I am always accommodated with a quick appointment, excellent service and professional advice from the advisor, Leslie. excellent service and professional advice from the advisor, Leslie. More
by JPARRISHNYC
Employees Worked With
November 26, 2023
With Leslie as my customer service representative, it's always a great experience! I know my vehicle is being taken care of properly and professionally! always a great experience! I know my vehicle is being taken care of properly and professionally! More
by Dougc210
