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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,598 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,598 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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January 13, 2024
Professional and efficient. Timely completion Easy to check in. Comfortable waiting room. And free coffee Timely completion Easy to check in. Comfortable waiting room. And free coffee More
by STACEY.VACCHIANO
Verified Customer
January 13, 2024
Excellent service and customer service. Leslie is very friendly and kind. Would highly recommend your dealership for services. Leslie is very friendly and kind. Would highly recommend your dealership for services. More
by MARY.DITTBRENNER
January 13, 2024
Love them, Leslie is top of her field! Completely professional as well as one of the nicest people I know Completely professional as well as one of the nicest people I know More
by dpruggieri
January 13, 2024
Great experience, always very helpful Leslie is fantastic and great to work with And awesome and great to work with And awesome More
by danengel924
January 13, 2024
I don't like that they don't vacuum the car after an oil change when you can get it better at jiffy lube change when you can get it better at jiffy lube More
by TONIALEXANDER5
January 13, 2024
Louis is was decent. I had to call to get updates 90% of the time. Some damage to the vehicle. The rental car the dealership was covering was a bit annoying at enterprise I had to call to get updates 90% of the time. Some damage to the vehicle. The rental car the dealership was covering was a bit annoying at enterprise More
by KPELITEDETAILING
January 05, 2024
Everybody did a great job at Faulkner Hi My SUV runs like no my tires look great all the work that they did turned out really good worth the money no my tires look great all the work that they did turned out really good worth the money More
by ROMULUS1403
January 01, 2024
I recently had a highly unsatisfactory experience with the inspection of my vehicle. I feel compelled to share my feedback in order to raise awareness about the quality of their service. First and fore the inspection of my vehicle. I feel compelled to share my feedback in order to raise awareness about the quality of their service. First and foremost, their prices are hefty, I fixed the problem of my vehicle at a different shop for half the price and will be going there moving forward. I called a couple of times to bring my vehicle back for service and promised a call back which never happened. I called back again to ask about bringing my car back and was rudely spoken to and referred me to read the law by an “advisor”. I had been taking my vehicle to this place since I got my car. I am so disappointed. More
by gweckstein
December 18, 2023
The location is great, the peoples are polite and timely, and Faulkner provides quality service. and Faulkner provides quality service. More
by Smatas1
Employees Worked With
December 17, 2023
Leslie assisted me with my when I brought in my car and it was no easy task. She had to work with another dealership. She provided me with excellent customer service and I’m grateful for her dedication an it was no easy task. She had to work with another dealership. She provided me with excellent customer service and I’m grateful for her dedication and her efforts! More
by Renee Goryl
Employees Worked With
