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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,536 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,536 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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October 19, 2023
Seamless experience from start to finish. Leslie took good care of me in all aspects of the visit. Im sure all of her guest enjoy working with her for I sure did. Lucky me, I get to bring ano Leslie took good care of me in all aspects of the visit. Im sure all of her guest enjoy working with her for I sure did. Lucky me, I get to bring another car in and work with her again. More
by ajs81959
Verified CustomerEmployees Worked With
October 19, 2023
This was a return visit to purchase a new car. The service that I received was fantastic just like the service I received with my other new car purchase. The service that I received was fantastic just like the service I received with my other new car purchase. More
by ANNEASMANN
Employees Worked With
October 19, 2023
I was visiting from out of town when my dash light came on for low tire pressure. I walked into the service station (over the lunch hour). I was welcomed with a warm smile and they accepted my car right a on for low tire pressure. I walked into the service station (over the lunch hour). I was welcomed with a warm smile and they accepted my car right away. I waited 45 minutes and was told the mechanic did a thorough search of all 4 tires and found no issues of holes, screws, etc. But all tires were low and required air. I was comforted to know I had a safe 2 hr drive home, and surprised at no charge for the labor or walk in convenience. More
by LBauer
Employees Worked With
October 18, 2023
Faulkner is our go to when we need help with any GM products!! Always nice and very helpful, and very easy to deal with. Thank you! products!! Always nice and very helpful, and very easy to deal with. Thank you! More
by CarShop CS
Employees Worked With
October 17, 2023
It was amazing service and communication. The way I was able to get my company car back in quick fashion was very professional The way I was able to get my company car back in quick fashion was very professional More
by alex13989
Employees Worked With
October 17, 2023
Truck broke down again today 10-17-23. 3024942709.5 time in two months The truck is a lemon. I had problems with it from the time I got it off the show room floor. 3024942709.5 time in two months The truck is a lemon. I had problems with it from the time I got it off the show room floor. More
by darrylhandy1210
Employees Worked With
October 17, 2023
Very comfortable and nice place to sit and wait for service thank you.Luis was ver pleasant service thank you.Luis was ver pleasant More
by LMF050163
Employees Worked With
October 16, 2023
I was pretty unhappy and frustrated with a leaking rear window in my out-of-warranty 2020 Sierra pickup. Once I made my frustration known, I was directed to Service Manager Bernie Gunn. Bernie went above a window in my out-of-warranty 2020 Sierra pickup. Once I made my frustration known, I was directed to Service Manager Bernie Gunn. Bernie went above and beyond in getting the problem resolved, when he didn't really have to. He is a real asset to Faulkner. Thanks! More
by jec2669
October 15, 2023
Communication skills are excellent-they actually listen to my concerns and document everything! They treat me as though I actually have some knowledge and not just a little old lady! to my concerns and document everything! They treat me as though I actually have some knowledge and not just a little old lady! More
by MSTAR1026
October 15, 2023
Good service friendly and considerate took good care of me service was in the time frame me service was in the time frame More
by Rybak2006
