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Faulkner Buick GMC West Chester, INC. - Service Center

West Chester, PA

4.6
1,543 Reviews
Call Service Center (610) 492-7109

1,543 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center

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September 08, 2023

Quick in and out no hassle service. It was a pleasure dealing with them Tim More

by psitim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

psitim responded

Thank you

September 08, 2023

My appointment was on time. The service was great. Everyone was pleasant and kept me aware of the progress . More

by MARIEELAINEMCGINNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Hi Marie, thanks for the recommendation. Our team at Faulkner Buick GMC of West Chester values your feedback and looks forward to seeing you again soon.

September 08, 2023

Service is great every time that I go to this service counter, friendly people, always. More

by BRAE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 07, 2023

Brian my salesman was incredible and the service has been impeccable. I am going to pretty much drive a Buick for life now More

by ADAMIRVINE2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We're so glad to hear it! Thank you for the great review, Adam! We're always here to help if anything else comes up!

September 07, 2023

Leslie keeps you well informed about what is going on with your car very nice More

by Bigzeke612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Bigzeke, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

September 07, 2023

Everyone was professional and cooperative. The facilities are clean and well maintained. I would recommend this dealership to others. More

by RMSONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 07, 2023

I feel they are honest and have my safety on the road their first priority. They advise if an additional maintenance should be done. They Don't just do it and then charge me. They keep me informed of t More

by cameron406
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Cameron! If there is anything else we can do to help just let us know! Have a great day!

September 05, 2023

As always quick and efficient service and was able to use my rewards to pay for routine service. More

by CITIGIRLSUNSHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 06, 2023 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

September 04, 2023

The dealership was very attentive, the service dept has been accommodating as well timely returns. More

by MKOMAR564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 03, 2023

Always a pleasure to deal with. The technician was thorough. Very reasonably priced and quality service More

by WHN8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Faulkner Buick GMC West Chester, INC. responded

Hi WHN. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

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