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Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,577 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,577 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
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September 01, 2023
My vehicle was rear ended and needed to be repaired. Grace, my point of contact, kept me informed with with the process while AJ went the extra mile and requested OEM parts for my Acura. To my pleasa Grace, my point of contact, kept me informed with with the process while AJ went the extra mile and requested OEM parts for my Acura. To my pleasant surprise, when I picked up my vehicle, it looked like it was detailed!! I would highly recommend. More
by smedavey
Verified CustomerEmployees Worked With
Grace, AJ
September 01, 2023
Very professional. Friendly helpful and very efficient. I’m thinking I’ve found my service centet Friendly helpful and very efficient. I’m thinking I’ve found my service centet More
by GTONY0
Employees Worked With
September 01, 2023
Communication was sufficient but would have liked to speak to the actual technician and wasn't given the opportunity. I received the truck back with dirty hand prints on the door and door handle. The in speak to the actual technician and wasn't given the opportunity. I received the truck back with dirty hand prints on the door and door handle. The inside was also messy on the driver's side. It would have been nice to get it back cleaner than when I dropped it off. Most mechanics will at least put a paper down on the driver's floor but even that wasn't done. More
by JCapone
Employees Worked With
September 01, 2023
Always great service. My car was completed on time to my complete satisfaction. Leslie aways take care of her customers. My car was completed on time to my complete satisfaction. Leslie aways take care of her customers. More
by RICK.SABOL
August 31, 2023
It was easy to make the appointment and they were very efficient with my time. efficient with my time. More
by Terrier9
Employees Worked With
August 31, 2023
All issues taken care of can’t ask for any better service from sales or service department service from sales or service department More
by MANDI996
Employees Worked With
August 30, 2023
Very good service and very good workmanship and very good customer service . Highly recommend fair and honest good customer service . Highly recommend fair and honest More
by Tyrone
Employees Worked With
August 30, 2023
Service was done on time and I received several status updates and videos. Overall great experience updates and videos. Overall great experience More
by ARHRZIC
Employees Worked With
August 30, 2023
Everything is working fine ant this point and they kept me informed throughout the process. me informed throughout the process. More
by Stf0018
Employees Worked With
August 30, 2023
Great experience having just moved to the area. Very communicative and clear on timeliness and expense. Very communicative and clear on timeliness and expense. More
by Kmass
Employees Worked With
