Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Faulkner Buick GMC West Chester, INC. - Service Center
West Chester, PA
1,546 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,546 Reviews of Faulkner Buick GMC West Chester, INC. - Service Center
Sort by
August 19, 2023
Louis is great about getting things done could be better at details Bryant is a great sales person at details Bryant is a great sales person More
by GUTJM
Verified Customer
August 19, 2023
I brought my truck in for an air conditioning problem. They found out it was an emissions issue so it was fixed under warranty. They found out it was an emissions issue so it was fixed under warranty. More
by LKFhorse
Employees Worked With
August 19, 2023
Luis was a good sales/tech rep. Showed me options for items I wanted to buy to put on my truck. Showed me options for items I wanted to buy to put on my truck. More
by Dervdad
Employees Worked With
August 19, 2023
Everyone is professional and efficient. Maybe some drinks and snacks for those waiting would be nice. Maybe some drinks and snacks for those waiting would be nice. More
by BFalynn
August 19, 2023
They did ṅot top off or check my vehicles fluids. I went home found out there was no window washer solution in the. Resvoir. Ihad to go back the next to have this rectified. I went home found out there was no window washer solution in the. Resvoir. Ihad to go back the next to have this rectified. More
by K_HERM
Employees Worked With
August 18, 2023
As I do in order to keep my truck in top Working order,, I took it in for an oil change. Leslie Hurst first smiled at me and then asked what she could do for me. We chatted for a bit, I got a ride to my off I took it in for an oil change. Leslie Hurst first smiled at me and then asked what she could do for me. We chatted for a bit, I got a ride to my office and the service was completed late that day. This is my typical experience with Leslie and the service department at Faulkner GMC West Chester. We have bought probably a dozen vehicles since our first in 2009 and the treatment and service has always been pleasant, easy and first class. The buying experience has been equally pleasant every time. John Simonelli, Mike Strohmetz and the sales team are all first rate. More
by KDAVIS24
August 18, 2023
Luis: Did an excellent job, especially dealing with an unexpected auto emergency and having to re-arrange service for both family vehicles. Also excellent with keeping us informed on progress of repairs a unexpected auto emergency and having to re-arrange service for both family vehicles. Also excellent with keeping us informed on progress of repairs and getting everything done at time promised. A 5 Star Performance for Luis!! More
by Harry T
Employees Worked With
August 17, 2023
Luis was great! !!! Great customer service, very communicative and on time service is always nice! !!! Great customer service, very communicative and on time service is always nice! More
by MCGRATH.MICHAEL32
Employees Worked With
August 17, 2023
Everyone is friendly and efficient. My car was ready on time and they even washed it. My car was ready on time and they even washed it. More
by William.Barnette
Employees Worked With
