Faulkner Chrysler Dodge Jeep Ram FIAT

Worked with me on price, so that I could get into the vehicle I wanted. He stayed until after 2000 hours helping me and doing paperwork. All the staff did. Offered food/water while waiting. I only w vehicle I wanted. He stayed until after 2000 hours helping me and doing paperwork. All the staff did. Offered food/water while waiting. I only wish the truck was cheaper. After Dodge receiving a bailout and in this economy, trucks and vehicles in general should be reduced. When people on the assembly line make more per hour putting a part on than someone with over four years of college/training, it gets frustrating. Huge dealership buildings, CEO multimillion dollar yearly salaries, etc., just add to it.. More

I would definitely recommend and use Cumberland Valley Dodge again as well as seek Jeff out to assist us in the future. I am incredibly happy with the Grand Caravan that we purchased and even happier tha Dodge again as well as seek Jeff out to assist us in the future. I am incredibly happy with the Grand Caravan that we purchased and even happier that I walked away from the dealership that I previously consistently used. When my husband purchases his next Ram (not for a few more years) we will come back and call Jeff to help us. More

Mike Schell made our car buying experience great. He was informative and just great to work with. I would recommend anyone who is interested in purchasing a Dodge see Mike at Cumberland Valley Motors. Also informative and just great to work with. I would recommend anyone who is interested in purchasing a Dodge see Mike at Cumberland Valley Motors. Also financing was made very easy. It was just a great experience. More

We were on our way to Florida from our home in Madoc Ontario Canada when our truck broke down on Hwy 81. We made it into a truck stop and then browsed the yellow pages for a Dodge dealer. We found and c Ontario Canada when our truck broke down on Hwy 81. We made it into a truck stop and then browsed the yellow pages for a Dodge dealer. We found and called Cumberland Dodge and we were very glad we did. We had the truck towed over to the dealership and then they shuttled the rest of my family from the truck stop to the dealership. They gave us "priority" service in putting the truck right up on the hoist to discover the issue. They ordered the parts and told us it would be ready by noon the next day. They even shuttled us to and from a near by hotel. What great service. We were off on our vacation 24 hours later, they were true to their word. A HUGE thanks to Kate and Will for their great personal and professional service. Kate and Will kept the atmosphere light while still delivering a professional service. We were far from home and still had a long way to go for our family vacation and a break down was not in our plans. Everyone at the dealership made us feel like regular customers. When we pulled out of the parking lot, we did not even think of our vehicle causing us any further issues. We were confident in the service that was performed. A HUGE thanks from John, Lori Cody and Lila and Cody hopes that Will is enjoying the present he left for him. :) More

My experience with Cumberland Valley Motors Dodge was very pleasant. I went to them with an idea of what type of Dodge vehicle I wanted. Although they did not have what I was looking for on their lot, very pleasant. I went to them with an idea of what type of Dodge vehicle I wanted. Although they did not have what I was looking for on their lot, they took the time and effort to locate one that would suit my needs. They then worked out the arrangement to get the vehicle transported to their lot in order for me to purchase it. I would highly remcommend them to anyone I come in contact with that may be looking for a Dodge vehicle. More

I have been going to CVM for service since 2002 when I bought my Dodge Caravan. I have never been disappointed in their service on my vehicle that now has over 115,000 miles. Troy, Will, and Kate have al bought my Dodge Caravan. I have never been disappointed in their service on my vehicle that now has over 115,000 miles. Troy, Will, and Kate have always been truthful with their estimates and always right on target with what is wrong. If I needed an appt. that same day, they could usually fit me in. Overall, they have done an outstanding job with my vehicle. I truly could not be happier with their service. American industry is not known for great service ~ but, CVM truly is. Also, I couldn't be happier with my Dodge Caravan 2002. It has run really well, and the repairs have not been out of the ordinary. Again, they delivered performance at a value price. More

Bob was great! He took our time considerations into thought and worked with us great! He was not pushy or to aggressive. Would highly recommend Bob!! We also worked with Jeff & Ed and they were help thought and worked with us great! He was not pushy or to aggressive. Would highly recommend Bob!! We also worked with Jeff & Ed and they were helpful as well. This was one of the better car buying experiences we have had and look forward to a continued relationship with the dealership. More

From the moment my grandmother and I walked into the door we had nothing but welcome and warmth from this company. I was looking for a new vehicle and the receptionist, Tammy and Kate, from parts and servic we had nothing but welcome and warmth from this company. I was looking for a new vehicle and the receptionist, Tammy and Kate, from parts and service steered me in the right direction by introducing me to Mike Schell. He listened, actually listened to what I was looking for in a vehicle and then took me out to the lot to look at the Dodge Caliber. I had been to 4-5 other dealerships over the past few days and the customer service I received there was well less then par so I am sure I was not a jem right off the bat to Mike, sorry. After he showed me the car and the specs and informed me of them, he suggested that I go for a test drive and that me grandmother go with, and ride in the front passenger seat! He was very knowledgable about the car being able to answer all questions asked to him, while looking at the vehicle and driveing it. After the test drive we went back into the dealership and sat at his desk and talked numbers, then he went to his boss Jeff and they talked numbers. That is when Jeff came out, and god love him for being able to come into the situation as a third party and introduce himself and just completely put all nerves and worries to ease. That is when Jeff and Mike suggested that I take the car for a test drive for the weekend to make sure it was something I could see myself in. Well I took it for the weekend and loved it, one problem though still had to talk numbers. Went back to the dealership to see Mike and we taked numbers then he went to Jeff and talked numbers. Everyone during this whole process, this was my first time buying a new vehicle, was very easy to work with and I felt that I got a good deal....nah GREAT deal!!!! Throughout sitting at the desk and waiting for information to be faxed/approved/filled out the other sales personnel was very funny, charming, and personable. So, today was the final day to sign the paperwork. I dropped the car off to get detailed, they shuttled me to work while the did all the work. They cleaned it inside and out and even topped off my gas. After they cleaned it and I returned to the dealership Mike (who came in on his day off :) ) introduced me to Ed Post (Business Manager) who walked me through the financing and paperwork and showed me different warrenties and coverages. We talked about gap insurance and he as well like Mike and Jeff was very informative and knowledgable. After all paperwork was signed it was time to get the keys. We went back to Mikes desk where he went over all the important paperwork, about the warrenties and how to keep them covered by getting oil changes and tire rotations and so on, as the dealer book instructs. Then he walked me out to my car and showed me all the final bells and whistles of the car and to make sure I understood how all the necessities worked and where the were located, 4 ways, lights and the Sirius radio, haha. They topped off the gas tank and I was on my way home from there. I went from last Tuesday to having a blown motor in my old car, (which by the way the are towing for me from the garage). To looking at many cars and dealerships to be exactly one week later in a brand new car that makes me happy and makes me feel safe and comfortable. I will return for future purchases (not any time soon, I LOVE her (yes my new car is a her) way too much to even think of letting her go). I will recommend CVM to as many people I know and will tell them that anyone in the place is nice and seems great to work with, but if I was them i'd see Mike Schell. More

I've been going to and recommending CVM Dodge for years. Their entire staff is always very friendly and courteous. Everyone from the receptionist to the garage staff to the owner greets you with a smile. Their entire staff is always very friendly and courteous. Everyone from the receptionist to the garage staff to the owner greets you with a smile. When buying our vehicles there we were never put under any pressure to do so. The sales team only answered questions we had and the entire decision was left up to us. That was a pleasant change from previous experiences we had with other places. The prices we were given have always been equal to, or better than competing dealers. The ONLY reason they were given a "good" rating for quality of work by me instead of "great" was because of two very small issues I had. Once after a tire rotation they failed to notice one tire was quite low on pressure and another time an oil filter worked it's way loose after a change causing a small leak but these things happen and both of the problems were immediately fixed and they apologized over and over for the inconvenience. All of the other work I had performed there was done correctly. Dodge in general needs to update the information on their website in order to fully educate buyers on what's actually available to their customers. The dealer literature book had VERY different information listed than the website did once i got there. That's why i listed the answer to the "optional" question below. It would also help if they actually had tv commercials for ALL the vehicles in their lineup. To my knowledge they have NEVER had a single commercial for an Avenger since they came out in 2008. They might sell more of them if people knew they made them in the first place!! More

both the salesman and sales manager did a great job in getting me into this new car. very helpful and friendly people.. who guided me through the sales process with ease. this is my 7th new dodge i bought getting me into this new car. very helpful and friendly people.. who guided me through the sales process with ease. this is my 7th new dodge i bought from this dealership in 10 years. i will continue to buy from them. More