Faulkner Honda of Doylestown

Excellent Customer Service Pat Reagan was an experienced and knowledgeable salesman who went the extra mile to make our purchase a super experience. He worked to meet our requi Pat Reagan was an experienced and knowledgeable salesman who went the extra mile to make our purchase a super experience. He worked to meet our requirements, as well as his sales manager is making our experience an exceptional one. Great teamwork on their part!!!! Major issue in getting the finance side completed however. We waited two and one-half hours (2.5) to get into the finance office to complete the paperwork. Took only fifteen (15) minutes to get that done once we made it to the office. This needs to be streamlined!!!!! More

met our expectations Friendly service. Our salesman Andrew was helpful and patient and knew his business well. We were pleased with the pricing and choice of new vehicles Friendly service. Our salesman Andrew was helpful and patient and knew his business well. We were pleased with the pricing and choice of new vehicles that were available in the class we wanted to purchase. It was an overall great experience, we love our new car. More

Overall good experience Our salesman, Eric Mumma made this a very easy, nonsense purchases. He and sales manager were very responsive to phone calls around completing financ Our salesman, Eric Mumma made this a very easy, nonsense purchases. He and sales manager were very responsive to phone calls around completing financing and putting car on our car insurance policy. My certified 5 year old used car came with 12yr/mo.bumper to bumper warranty. After we finalized the purchase, their warranty person offered another year or so for an additional $1600 which was confusing for these reasons: first, after finalizing the car purchase and feeling very satisfied with the experience, I'm now having to decide on another large purchase; second, I am being told that it is good to buy the extended warranty because anything could go wrong, especially big ticket costs like electrical/electronics - this contradicts my experience previously owning a Honda and finding it to be a solid product so that got me worried; and last, why not offer a "no frills" extended warranty for say $800 that covers just the things that would be expensive like electronics and not wear and tear items. We know this is Honda's approach and does not reflect on the dealership so overall we were very pleased with Keenan. More

Purchase New Honda Ridgeline I recently purchased a New Honda Ridgeline from Keenan Honda. My salesmen, Andrew Sassane did a excellent job of putting me in my new truck. He went I recently purchased a New Honda Ridgeline from Keenan Honda. My salesmen, Andrew Sassane did a excellent job of putting me in my new truck. He went the extra mile helping get "acquinted" with my Ridgeline. More

Great experince and very professional. From start to finish Keenan was first class. My salesman Joe Danzo was great and a pleasure to work with to help me find the right car for my daughter From start to finish Keenan was first class. My salesman Joe Danzo was great and a pleasure to work with to help me find the right car for my daughter. Joe went the extra mile to help me and I highly ecommend him. Ralph Girondo More

Best car buying experience in over 15 years The team at Keenan Honda were very professional ensuring that I was informed every step of the way. Andrew and Mark went above and beyond to ensure I The team at Keenan Honda were very professional ensuring that I was informed every step of the way. Andrew and Mark went above and beyond to ensure I was happy with the purchase of my pre owned Honda Odyssey. If you are looking for a Honda start here first! More

Purchase certified car I purchased a certified vehicle at this dealership. I feel the deal I got for trading in my well-used car for a three year old car was at least avera I purchased a certified vehicle at this dealership. I feel the deal I got for trading in my well-used car for a three year old car was at least average. The salesman, Joe Danza was friendly and very helpful and realistic. Although not completely knowledgeable about this model, he did get the answers for me and took care of a minor problem with the delivery immediately. There were a handful of the model I chose to pick from and the vehicle was nicely detailed before I picked it up. Karen Allen made sure that I understood the terms of the certified car warranty. More

great Patrick was a true professional with in depth knowledge of the car. He was a super nice. Everything went as smooth as possible. He put us at ease Patrick was a true professional with in depth knowledge of the car. He was a super nice. Everything went as smooth as possible. He put us at ease, easy going and pleasant. Best car buying experience we have had. More

Dont buy Honda Odyssey After having my vehical diaginossed for a dead blower motor and confirming my appoinment for repair. They tell me the parts "cross shipped". That mean After having my vehical diaginossed for a dead blower motor and confirming my appoinment for repair. They tell me the parts "cross shipped". That means I will be stuck in the high heat of July with no AC for an addational 10+ days. This is just my recent experience. Addationally I have had the vehical in for service on the motorized sliding doors at least 4+ times and the they still do not work propperly. I would never buy another Honda Odyssey and doubt I would uses Keenan again. More

Honda Happiness! This was the easiest, most pleasant, most efficient new car buying experience I have ever had. Andy was terrific to work with and I love my new CRV! This was the easiest, most pleasant, most efficient new car buying experience I have ever had. Andy was terrific to work with and I love my new CRV! It has been over ten years since we last owned a Honda but we're glad to back, More