
Faulkner Honda of Doylestown
Doylestown, PA
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A great overall experience. Back in February of 2014, my son and I had the pleasure of purchasing a new Honda Accord from Patrick Regan. Patrick was knowledgeable, friendly and p Back in February of 2014, my son and I had the pleasure of purchasing a new Honda Accord from Patrick Regan. Patrick was knowledgeable, friendly and professional. He dealt with my son and I in an honest and straightforward manner completely void of the typical headaches associated with car purchases. I couldn't have asked for a better car buying experience. In short, our sales professional, Patrick Regan and the entire Keenan Honda dealership were top notch. More
Buying a van journey Our lengthy journey ended with Keenan Honda. Cindy Carr was our sales person who did a fantastic job of educating us on the Odyssey. Her auto knowle Our lengthy journey ended with Keenan Honda. Cindy Carr was our sales person who did a fantastic job of educating us on the Odyssey. Her auto knowledge along with her people skills landed us in the driver's seat. The total experience of buying from Keenan was a positive one. More
Great service Came in for an oil change and with Pat's help left purchasing a new car! It was exactly what I wanted and I am happy with the purchase! Came in for an oil change and with Pat's help left purchasing a new car! It was exactly what I wanted and I am happy with the purchase! More
Awesome!!! OMMGGGG!!!! This dealership is by far the best car dealership I have ever done business with!! Kyle was extremely friendly, polite, helpful, and under OMMGGGG!!!! This dealership is by far the best car dealership I have ever done business with!! Kyle was extremely friendly, polite, helpful, and understanding. I never truly knew how easy the car buying experience was until I bought my car from Keenan Honda. Kyle went above and beyond to ensure that I got the car I wanted and he never gave up. The entire process was hassle-free, and pleasurable. I would highly recommend Keenan Honda of Doylestown, specifically Kyle, to any one looking to buy their next car. You won't get better service anywhere else!!! Thanks again Kyle for changing the type of treatment when buying a car one client at a time. YOU ARE AWESOME!!!! -Shakira More
purchase experience It was a great experience. Pat Regan seemed to understand and be patient with us. We are people that need time to think and process information. We It was a great experience. Pat Regan seemed to understand and be patient with us. We are people that need time to think and process information. We had a lot of questions and information we needed answered and he was very good about that. He seemed very familiar with the van and all it's features. I was very impressed with how fast the data from the phones goes into the car with blue tooth . He explained that the warranty can be altered by years and by mileage according to how you use your car. We were also pleased by the fact that he figured out most of the finance information and our time in the finance office went extremely fast. He also spent time showing us how all the features worked. He told to come back or call if we had additional questions . We were extremely pleased with our experience at Keenan Honda and especially with Pat Regan. Karen and Russ Botson More
Very Pleased My husband and I had visited several dealerships that day and test drove several vehicles. We returned to Keenan Honda because, out of all the local d My husband and I had visited several dealerships that day and test drove several vehicles. We returned to Keenan Honda because, out of all the local dealerships we visited, the sales person at Keenan was the most knowledgeable. He was honest and answered all of our questions about the cars we were interested. He was not pushy and did not make us feel like we had wasted his time when we left without a commitment right away. This is the second car I have purchased from Keenan and would recommend this dealership to anyone. The service is outstanding, the sales reps are very knowledgeable. We bought our car, honestly, because of the sales person, Kyle Tatro. More
Great experience This was my 3rd Honda that I've purchased through Keenan in doylestown - Mitch Lesack was very friendly attentive and a great sales person - I would h This was my 3rd Honda that I've purchased through Keenan in doylestown - Mitch Lesack was very friendly attentive and a great sales person - I would highly recommend him - my car was ready when I came back to pick it up on time and he was extremely helpful reviewing all the gadgets in the car!!! Thanks!! More
Great Service I have just purchased my 5th Honda from Keenan in 8 1/2 years. Andrew Sassane is an excellent salesperson with good follow-up without being pushy. A I have just purchased my 5th Honda from Keenan in 8 1/2 years. Andrew Sassane is an excellent salesperson with good follow-up without being pushy. At time of purchase, Andy thoroughly explained the functions of the car with great patience and made sure I understood. I did look at other dealers and other types of vehicles, but something drew me back to Keenan and another Honda. We have consistently experienced good service from this dealership -- I am pretty picky when it comes to sales and service. Andy did not disappoint, and I can highly recommend him and Keenan Honda. More
hmmmm mom and I went in there to test drive.....there 20 minutes and no one approached. Sales people, especially a middle aged red haired woman, walked by u mom and I went in there to test drive.....there 20 minutes and no one approached. Sales people, especially a middle aged red haired woman, walked by us many times,made eye contact, and went to sit back at their desks. No one asked if we needed anything, or if we were being helped. No one had any clients at their desks; is it because we were 2 women? We went out into parking lot to look around, and I yelled at a salesman across the lot, "could someone help us with a test drive?" That salesman was Chris. Thank goodness for him!!! He was in the middle of helping another person, but assisted us as well, without anyone feeling "second choice". He initially said someone else would help us, but he couldn't get anyone. I told him we were there 2 test drive 2 or 3 cars, and my husband would be back to purchase it in the next 2 days. He was polite, thorough, informative, took his time, and funny. He turned what was shaping up to be a horrible experience into a very pleasant one. I rated customer service a 3...that is not Chris.. I rated this on the 20 minutes of us being ignored.... Chris was a 5! My husband went and looked for Chris , but he was off, so Mike P, manager, assisted my husband. My husband is in sales, and felt well taken care of. We went back to pick up the car, and there was Chris, still busy, but so ready to help us close the deal and get on our way! He is a great guy, and I would definitely work with him again....I am going to recommend him to people, but he and Mike are the only reasons I would go back to this dealership. We are happy with the product More
Perfect Pilot Our experience couldn't have been better. Patrick understood our budget and wasn't pushy. In the end we feel like we got the car we were meant for. On Our experience couldn't have been better. Patrick understood our budget and wasn't pushy. In the end we feel like we got the car we were meant for. Once we got the car home I noticed a couple of items missing. Patrick worked with the restore tech and 2 days later our car was complete. More