Faulkner INFINITI of Mechanicsburg
Mechanicsburg, PA
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This is a beautiful upscale dealership and I bought my 2021 Civic Sport Hatch here. Amazing support and free oil changes, tire rotations and more. Also my screen broke in the car and the warranty covered 2021 Civic Sport Hatch here. Amazing support and free oil changes, tire rotations and more. Also my screen broke in the car and the warranty covered the replacement. During repairs they allowed me use of a beautiful new car and they were done in just two days! Just got out of there today feeling refreshed and ready for another set of thousands of miles. God Bless you and Hare Krishna. More
Faulkner Infinity is a first class place to do business. Their goal is to first make sure you are happy with your selection. Our mission was to replace our beloved Infinity FX35 AWD Sport model with a low Their goal is to first make sure you are happy with your selection. Our mission was to replace our beloved Infinity FX35 AWD Sport model with a low mileage QX50. It was not easy given their abundant offerings. But with the patience of Darrell and Brandon we finally made a choice to keep our FX35 and ended up leasing a new QX 50. First time we considered that option, but the numbers worked out about the same as chosing a used one that was 3 years old. No pressure from anyone at Faulkner, but helped us sort out options. So here we are with a new car in our garage and feel good about the experience. Thanks guys. More
Came in today for an oil change. I stayed and waited. I was very impressed with the atmosphere and the customer service I received. I stayed and waited. I was very impressed with the atmosphere and the customer service I received. More
Fantastic service all the way through the process, from the advisors Zach and Clayton to Scott in parts. Highly recommend, will definitely service here again! the advisors Zach and Clayton to Scott in parts. Highly recommend, will definitely service here again! More
Darrell Williams was very attentive to our needs. He listened to what we wanted and he delivered. Even though he was scheduled to get off at a certain time, he stayed until we were satisfied. The was He listened to what we wanted and he delivered. Even though he was scheduled to get off at a certain time, he stayed until we were satisfied. The was clean and comfortable. More
Purchasing the car was easy, it was everything after that. Everyone of me/my friends that call get hung up on instead of spoken to properly once I drop my name. It's an office phone, you can hear the ha that. Everyone of me/my friends that call get hung up on instead of spoken to properly once I drop my name. It's an office phone, you can hear the hang up. Im tired of being ignored via email and call, I don't want to get the SofS involved or DOT but I will if this continues. Im just looking for a status update and no one will speak to me. Never would buy from them again. More