Faulkner INFINITI of Mechanicsburg
Mechanicsburg, PA
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First and foremost the customer service was excellent. The women who helped me from my initial call was extremely helpful and knew exactly what I needed. Every employee I encountered was pleasant and poli The women who helped me from my initial call was extremely helpful and knew exactly what I needed. Every employee I encountered was pleasant and polite. When I arrived I was immediately greeted and informed what was going to happen next. I was given a detailed print out of the issues and it was explained to me as well. I was given options, but since I was coming from NH I needed immediate attention to my brakes and the work was completed in a timely manner. I’m very satisfied with the work that was done, customer service, and overall cleanliness of the entire facility and would consider driving from NH again for scheduled service. More
The Customer Service was excellent and our Sales Representative was very knowledgeable and insightful. He certainly made our car buying experience a great one! Representative was very knowledgeable and insightful. He certainly made our car buying experience a great one! More
Purchased a truck from here and had a great experience. My salesman was Bego he was great, very informative and easy to work out a deal with. Koltin in finance was great to work with as well they were very My salesman was Bego he was great, very informative and easy to work out a deal with. Koltin in finance was great to work with as well they were very efficient start to finish was about a 3 hour process and I was on the road in my new vehicle. Would purchase from them again. More
My visit was to explore possibly trading and a few hours later I pulled out with a new (to me) Certified Used Car. Really could not have gone any smoother! 👏🏻 later I pulled out with a new (to me) Certified Used Car. Really could not have gone any smoother! 👏🏻 More
Emir was my sales rep who worked hard to earn our business. His sales manager has also helped us with previous purchases and goes above and beyond to ensure your satisfaction. The buying experience business. His sales manager has also helped us with previous purchases and goes above and beyond to ensure your satisfaction. The buying experience was appreciated as they sought the exact car I was looking for. The QX50 was detailed, fueled, and covered with a car cover until delivery. It’s what I’ve come to expect from Faulkner! Can’t thank Emir and Sean enough for their efforts. More

