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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

Overview
Reviews
4.8
95 Reviews
Call Dealership (717) 691-8900
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6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 95 reviews

June 12, 2025

The dealer tried to charge for things that were not checked and verified. Air filters were replaced two days prior to inspection. During inspection filters were told to be dirty. When confronted with s More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
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May 29, 2025

Best service experience ever. Shannon was so nice. If you are in the market for a new car see Mohammed. More

by ssnschoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Jun 02, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

May 24, 2025

Very professional and knowledgeable staff. Competitive pricing and good selection of vehicles. Showroom and service areas are immaculate. Overall we had a very positive experience. More

by Melo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emir Camdzic
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May 25, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 18, 2025

Great service and customer service, they even washed and vacuumed the suv after services were performed More

by Chuckmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
May 20, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2025

I enjoyed my experience with Faulkner service. I was kept up to date on progress and everyone was thorough and friendly. More

by Gspfly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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May 12, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy we could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 08, 2025

Shannon and team were very accommodating with my car service needs and comfort while in the stocked waiting room. More

by Rnoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
May 10, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 01, 2025

Excellent customer service! Always feel my car is being treated like I treat it!!! Awesome More

by sallysharbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think her name was caitlin??
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May 04, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2025

Exceptional customer service consistently. Shannon made our transition there so smooth and goes above and beyond to make it easy with regard to loaner cars, service asap, explaining and havin More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon, Rich, Terrance, GG, Emir
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Apr 21, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hi Rose, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2025

Friendly and welcoming staff. Explains in detail what service is needed. Nice waiting area with refreshments. More

by Jaffas1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
Apr 17, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI of Mechanicsburg. We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2025

Flulkner shold be very happy to have Shannan to meet you and help you with your questions. More

by eulloa694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Chronister
Report | Print
Apr 14, 2025 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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