Faulkner INFINITI of Mechanicsburg

Took my Q50 in for a recall regarding an ECM update and the check engine light was on when I picked it up. I circled back around and explained it to the porter who explained it to the writer and the writer the check engine light was on when I picked it up. I circled back around and explained it to the porter who explained it to the writer and the writer was giving us nothing but excuses and was unable to do anything for us so we left. I had problems here with our Alfa too and was hoping that was a one time thing but it’s clear this is the time of experience we can expect from Faulkner. More

A pleasant experience! Good service and grateful for the car wash and multipoint inspection. Faulkner Infiniti is a good dealer Good service and grateful for the car wash and multipoint inspection. Faulkner Infiniti is a good dealer More

Wonderful staff. They make checking in easy and get right to work on your vehicle They make checking in easy and get right to work on your vehicle More

Good service ,respectful, timely manner for service, clean environment, love the popcorn, and the hot chocolate clean environment, love the popcorn, and the hot chocolate More

One of the easier car transactions I have ever completed. Talking with Emir, the salesperson was clear and transparent. Talked a few times before making a trip to the dealer. Once at the dealership, it was Talking with Emir, the salesperson was clear and transparent. Talked a few times before making a trip to the dealer. Once at the dealership, it was a no pressure interaction. Fair and quick negotiation. Closing out the paperwork remotely and then an at home delivery was a great benefit. I am not local to the dealership but will consider Faulkner again for new and per-owned purchases in the future!! More

I took my 70,000 mile QX60 in for an inspection and Service Tech Shannon shepherded in my car through the process and an hit the vehicle back to me in a timely fashion. I highly recommend rescheduling Service Tech Shannon shepherded in my car through the process and an hit the vehicle back to me in a timely fashion. I highly recommend rescheduling service visits with Shannon. She’s ⭐️⭐️⭐️ ⭐️⭐️ More

Great buying experience — thanks so much to Will G. and the team for a smooth transaction and vehicle delivery! and the team for a smooth transaction and vehicle delivery! More

All went well. Just a little over one hour for service and back on road. Just a little over one hour for service and back on road. More

In dealings with Shannan in the service dept, she always lLISTENS to your needs and tries to find a solution. That’s hard to find today!! They have a great team. lLISTENS to your needs and tries to find a solution. That’s hard to find today!! They have a great team. More