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Faulkner INFINITI of Mechanicsburg

Mechanicsburg, PA

Overview
Reviews
4.8
95 Reviews
Call Dealership (717) 691-8900
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6720 Carlisle Pike

Mechanicsburg, PA

17050

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Showing 95 reviews

December 13, 2024

Everyone I have dealt with is amazing, especially Shannon from service. I recommend the dealership all the time More

by t.downey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Dec 14, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 13, 2024

I have been going to Faulkner infiniti for five years it has always been Amazing service! More

by Emss2718
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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December 09, 2024

Shannon was great and helpful. She was honest which was refreshing pace of chance. I would recommend! More

by Marlos26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan Chronister
Report | Print
Dec 12, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2024

The staff was very kind and friendly! They were super helpful and answered all my questions or concerns! More

by Kaeli Caprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Sellers, Shannan Chronister
Report | Print
Dec 06, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi Kaeli, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

November 24, 2024

This has been the best experience I have ever had with a dealership and car purchase More

by mlsallh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darell in Sales and Chad in finance
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Nov 26, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2024

I have NEVER had a bad experience at Infiniti of Mechanicsburg. The service manager goes above and beyond every time, Shannan is awesome and she is very helpful. Tech are cool and helpful as well More

by Renee2579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannan
Report | Print
Nov 23, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Faulkner INFINITI of Mechanicsburg. Our team is available should you require any extra help.

November 18, 2024

Great service. Beautiful waiting area. Shannon was my service rep and took care of all of my needs. More

by LMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Nov 21, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 31, 2024

Regarding service. Very dissatisfied with communication and vehicle being ready when promised. Vehicle qualified for an exempt emissions sticker. The dealer performe More

by kevins2k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Nov 02, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out us at (717) 691-8900 and we will work with you personally in rectifying the issues you experienced.

October 31, 2024

Infiniti of Mechanicsburg has always been friendly, convenient, and quick to get my car done in most cases same day. More

by Dizzymetal55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo, Terrance, Scott
Report | Print
Nov 02, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 26, 2024

This dealership is customer friendly , customer focused. They have a wide selection of vehicles that will fit your needs. More

by gdennis42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrel Williams
Report | Print
Oct 28, 2024 -

Faulkner INFINITI of Mechanicsburg responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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