
Faulkner Mazda
Trevose, PA

Filter Reviews by Keyword
By Type
Showing 445 reviews
David is a professional and very respectful salesperson. He explained at large, with the pros and cons, each one of the cars and then gave us space and time to make our decision. We felt welcome and treated He explained at large, with the pros and cons, each one of the cars and then gave us space and time to make our decision. We felt welcome and treated always nice in the dealership. We strongly recommend this dealership and David Fasoline. We would like to thank as well, Andrew Vierling the Business Manager. he explained every single detail of the contract and the products of our car. Overall we are very happy with the experience of the purchase of our new car. More
I had been searching for a replacement car for us and had focused in on buying a Mazda 3 GT sedan after comparing different cars of different brands with great mileage and many standard standards at several focused in on buying a Mazda 3 GT sedan after comparing different cars of different brands with great mileage and many standard standards at several dealerships. I also reviewed the various published reviews on performance and ratings. I was not impressed by many sales people at other dealerships regarding their knowledge of the specific models they were selling and customer service. I was ultimately looking for a specific interior/exterior and options of a particular model which brought me ultimately to Faulkner Mazda. I called and David Fasoline provided me with sufficient information on the phone to take the trip out there from downtown. He had the various Mazda 3 GI sedan options lined up in front ready for test drives. Dave waas totally informed about the model and its capabilities/options and gave excellent answers to the many questions I had. He matched the price I was considering for an end of year 2012 model and I purchased the car. During the long wait to make the final deal (his financial office had us wait for over an hour) Dave continued to fill the time with giving me important information on the vehicle including the break in driving and answering questions. A couple of days later I came by with my wife to pick up the car. Our new car was polished and ready in front of the dealership. Dave Fasoline kindly helped with the personalization of the unlocking button, the bluetooth, navigation system and so on. Soon thereafter I was on the road and ever since enjoy the car. More
I have been with Mazda since 2001. This is the third car purchased through them. Unfortunately, my previous Mazda was totaled. Paul Sanders' professionalism and courtesy helped make a difficult situation a purchased through them. Unfortunately, my previous Mazda was totaled. Paul Sanders' professionalism and courtesy helped make a difficult situation a little less painful. Three weeks after the insurance company declared my vehicle a total loss I was ready to purchase a replacement vehicle. Ravi Roopnarine was extremely helpful. He sent me details on the vehicles available within my price range and was there to answer my questions. I'm very happy with my purchase and will definitely continue to do business with Faulkner Mazda. More
I recently purchased a Mazda3 Hatchback from Faulkner Mazda in Trevose, PA. The service that I received from salesman Mike Rocchi was outstanding. Mike took the time to show me new vehicles that I was Mazda in Trevose, PA. The service that I received from salesman Mike Rocchi was outstanding. Mike took the time to show me new vehicles that I was interested in and at no time did I feel pressured to make a purchase. He was very knowledgeable about the ins and outs of the vehicle. He answered all my questions and made the process of buying a new car very easy. I would highly recommend Mike and Faulkner Mazda to anyone searching for a new vehicle. More
It was a pleasure doing business with Faulkner mazda and It was a pleasure doing business with Faulkner mazda and the salesman Mike Rocchi. The whole process from start to finish went very smoothly. H It was a pleasure doing business with Faulkner mazda and the salesman Mike Rocchi. The whole process from start to finish went very smoothly. He worked very hard in accomadating my requests and I left there feeling very confident that I made the best descision in using Mike and Faulkner mazda after searching over 4 other dealerships in the area. More
This was my first experience purchasing an auto from Faulkner, and it was a very pleasurable one at that! I have never been fond of the car buying experience and the Introduction to Faulkner via their Faulkner, and it was a very pleasurable one at that! I have never been fond of the car buying experience and the Introduction to Faulkner via their Internet sales rep Kim worked very well as much of the work was done well in advance of going to the dealer. Once at the dealer, David Fasonlie was extremely efficient and very pleasant to work with. Kudos to all the folks at Faulkner, it was an all around great experience! More
I bought my first Miata at Faulkner Mazda in 1996. January 12, 2013, my wife and I just bought the new 2013Mazda CX 5 and love it, our third car from Faulkner Mazda. Renee Fargason and Mike Pigaro wer January 12, 2013, my wife and I just bought the new 2013Mazda CX 5 and love it, our third car from Faulkner Mazda. Renee Fargason and Mike Pigaro were extremely helpful and guided us through a smooth transaction. We have always had our Mazda cars serviced at Faulkner and have never had a bad experience. They go out of their way to create a comfortable environment that ensures that a customer always feels satisfied. Their customer service is second to none. I would highly recommended Faulkner Mazda to anyone. More
I had spent months looking for a new car and as any buyer knows the process can be both exciting and frustrating. At most dealerships I felt a bit like a human ATM and was given sales numbers and trade-in va knows the process can be both exciting and frustrating. At most dealerships I felt a bit like a human ATM and was given sales numbers and trade-in values that (even after negotiating) seemed almost ludicrous, especially as I had done considerable homework! This all changed when I went to Faulkner Mazda. My salesman, Tom Weaver, could not have been more pleasant, professional, and quick to the point. I don't think I had been there more than 20 minutes when he gave me an 'out the door' number on a new Mazda3 (along with the trade-in I was seeking) that I was very happy with. Everyone else at Faulkner that I met (Larry Dixon, Kim Principale, and Mike Pigaro) was also friendly and helpful, with absolutely none of the 'hard sell' tactics that border on bullying the customer I had experienced elsewhere. VERY much appreciated! I would not hesitate to recommend Faulkner to anyone, even if it's a bit further away from home, as it was for me. They do things the RIGHT way, with transparency and courtesy and this is one customer who appreciates it! More
Everyone I worked with at the dealership was friendly, and I never felt pressured to buy the car I was looking. I eventually did, and they were very fair with the price. When I was leaving, I was surprise and I never felt pressured to buy the car I was looking. I eventually did, and they were very fair with the price. When I was leaving, I was surprised at how easy and hassle free the experience was. More
We have been dealing with Faulkner dealerships (Oldsmobile and Mazda) for over 20 years, and have never had anywhere near a bad experience with them. They go out of their way to create a conforta (Oldsmobile and Mazda) for over 20 years, and have never had anywhere near a bad experience with them. They go out of their way to create a confortable environment that ensures that a customer always feels satisfied. Their customer service is next to none. Highly recommended. More