
Faulkner Mazda
Trevose, PA

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Mike was a great dealer. We were looking for a new car for a month and went to two other dealers before this and did not walk out with a vehicle. Mike by far was the best dealer we have worked with. I wou for a month and went to two other dealers before this and did not walk out with a vehicle. Mike by far was the best dealer we have worked with. I would recommend to anyone interested in Mazdas or a new vehicle. More
Leased a new 3 last year- good deal, however sales consultant did not tell me the vehicle required special synthetic motor oil. Called to schedule first service and almost fell over when I heard $70+ consultant did not tell me the vehicle required special synthetic motor oil. Called to schedule first service and almost fell over when I heard $70+tax and that's just for an oil change, no tire rotation either. Few months gone by and lost my job, barely able to keep up on payments; called sales manager and explained my situation. He seemed understanding over the phone, once I drove to the store I was greeted by my sales person who inspected the car with the used car manager. They came back to me with a ridiculous appraisal amount to get me out of the lease. After that experience I won't be back. Overall, I felt the negotiation process was pretty good, however my sales agent left out some important details, including a hefty $300 disposition fee due at the end of the term (I found out later once I reviewed the contract myself) Additionally, I signed the contract with my sales agent and not a finance manager. In my previous experiences, I've always dealt with a finance & insurance representative in a private office, not the showroom floor. Delivery, after-the-sale relations, and service prices don't measure up to be superior for this store as they claim, I've shopped around for service and found better. More
I think I've had 15 new cars since I started driving and I have to say, this was the best experince I've ever had with not only a dealership, but a salesman. Dave was excellent and attentive, he answered al I have to say, this was the best experince I've ever had with not only a dealership, but a salesman. Dave was excellent and attentive, he answered all my questions and treated me with the utmost respect which I found in the past is very unusual when you are a woman looking to purchase a car. More
Out of the three dealerships that I went to, I had an exceptional and an amazing experience with Ravi. He definitely brings in a nice aspect to the car buying experience. He's very knowledgeable and ver exceptional and an amazing experience with Ravi. He definitely brings in a nice aspect to the car buying experience. He's very knowledgeable and very helpful in showing me the cars that I may be interested in based off of my criteria and my budget. We were able to work together to narrow it down to the car that I wanted and he went beyond my expectations by finding everything in a matter of days. He also priced the car that I wanted lower than the other dealerships. So, I got a car that I wanted at a cheap price and great service. What else can you ask for? This is a top-notch guy who deserves to be in the corner desk and when my friends and family are looking to buy a new car, I will send them over to him. More
Great experience with the sales staff. Great to deal with. Knew a good deal about the car. Would highly recommend the saleman and the dealership. with. Knew a good deal about the car. Would highly recommend the saleman and the dealership. More
We purchased Mazda 3 from Faulkner Mazda. It was a very good experience all the way. Ed McGurk was very friendly. No pushing. Just a normal process of negotiation. It's not the first car we buy from Faulkn good experience all the way. Ed McGurk was very friendly. No pushing. Just a normal process of negotiation. It's not the first car we buy from Faulkner family dealerships. Hope that maintenance experience will be as good as buying a new car. More
I wanted to buy a Mazda 3 for a good price and got way more than I bargained for. I was extremely pleased with the service and friendless of the employees. They really reached their full potential in hel more than I bargained for. I was extremely pleased with the service and friendless of the employees. They really reached their full potential in helping me in my purchase. I 100% recommend this dealership to everyone! More
I went into Faulkner wanting to buy my very first car and it turned out to be the best experience of my life! Ed was my salesman and let me just tell you there is no better service! He was extremely helpful it turned out to be the best experience of my life! Ed was my salesman and let me just tell you there is no better service! He was extremely helpful and kind! He made sure I got exactly what I wanted and still worked with my price range! Faulkner Mazda is the best car dealership around! More
Mike really did a great job of understanding what I was looking for in a new car. He asked the right questions, and listened carefully. I came in after visiting another dealership. Mike and the Faulkner te looking for in a new car. He asked the right questions, and listened carefully. I came in after visiting another dealership. Mike and the Faulkner team were head and shoulders above in professionalism. I'm very happy with the CX-5, and glad to recommend Mike Rocchi. More
This is the second car I have bought from Faulkner, and they are great! Love Mazda, still have a 2005 Tribute and just bought a new Mazda 3i (so enjoyed the ride home). Preston DeLucca was my sales perso they are great! Love Mazda, still have a 2005 Tribute and just bought a new Mazda 3i (so enjoyed the ride home). Preston DeLucca was my sales person and he was great, new everything about the car and made sure I was comfortable with everything before I drove off the lot. Oh....and they offered the best price, no one could beat it. More