
Faulkner Mazda
Trevose, PA

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Mike Rocchi is a very good salesperson. I met him last year when he came to the service area and introduced himself. I had told the service manager, Paul Sanders, who I know from Mazda on the Blvd. that year when he came to the service area and introduced himself. I had told the service manager, Paul Sanders, who I know from Mazda on the Blvd. that I would be purchasing a new car in the next 6 months. Turned out to be a little longer than six months but Mike stayed in touch. I arrived yesterday and drove two cars that I was interested in. Mike is a good listener and attentive to what you say. Being somewhat familiar with car buying, I think I moved the process along, but Mike kept an even pace not to overwhelm me with the new car features. All in all it was a good experience. I can't say great because I am a frugal individual and as I said to Mike, of course, I am always looking for the bext deal. I believe I made an excellent choice in staying with Faulkner for my new car and in choosing another Mazda. More
I recently purchased a used car from this dealership after finding the car on-line. I had been looking for a car for awhile and had been in contact with other dealerships as well as personal owners. I s after finding the car on-line. I had been looking for a car for awhile and had been in contact with other dealerships as well as personal owners. I settled on a 2002 Saturn I found at this dealership because the car met all of the conditions I was looking for and because my experience with the dealership was much better than I had expected. There were no high pressure sales tactics, no low balling offers on my trade in and I was treated pleasantly and respectfully. The deal was conducted quickly and effeciently and at my convenience. I couldn't have asked for better service. The next day I had to deal briefly with the serrvice department and I experienced similar attention, i.e, pleasant, helpful, expediant, and complete. More
We just bought a Mazda cx5 grand touring and we love it. They had a black one there but we wanted silver so they searched for it everywhere and found it. They were very friendly and patient and gave you the They had a black one there but we wanted silver so they searched for it everywhere and found it. They were very friendly and patient and gave you the feeling that you could trust them. More
Our impression of Faulkner Mazda was excellent from start to finish. We worked with Preston DeLucca and he was both helpful and knowledgable. Most importantly, we received an excellent price with no hassle to finish. We worked with Preston DeLucca and he was both helpful and knowledgable. Most importantly, we received an excellent price with no hassle, which we appreciated. More
It's was time to down size from a mini van to a crossover. While being very undecided which crossover would best fit are needs. I went looking at the majority of them in our price range from severa crossover. While being very undecided which crossover would best fit are needs. I went looking at the majority of them in our price range from several dealerships in the surrounding area. When visiting Faulkner(Mazda,GMC,& Toyota).Our eyes were spot on the Mazda CX-7 & CX-9. We received a friendly greeting by Ravi Roopnarine. He directed us to exactly where to go and showed us the CX 7&9. After the test ride, he was sure to answer all the questions we had. That night I still wanted to go to a few more dealerships to look at after Faulkner Mazda. We finally narrow it down to either the Honda CRV or Mazda CX-7. Going back to Faulkner Mazda to see the CX-7 again, Ravi assured us that we were making the GREAT decision by going with the CX-7. Like I said above when going to SEVERAL dealerships Ravi @ Faulkner was spot on with knowing the car and a pleasure to work with. It was a great experience dealing with Larry Dixion & Ravi Roopnarine. I can't thank them enough.. Ravi even came in on his day off to finish the sale.. I would highly recommend Faulkner to family & friends!!!!! More
I came into the dealership to view the Cx 5. Ravi met with my father first and and was very nice and knowledgable. He answered all of my dad's tough critical questions, with friendly and informative answ with my father first and and was very nice and knowledgable. He answered all of my dad's tough critical questions, with friendly and informative answers. I drove away in a Cx 5that day! We were very impressed and happy to work with Ravi. More
Preston was very helpful in handling the deal. He explained all aspects of the vehicle and provided a fair price. We were looking to get in and out of the dealership as fast as possible and Preston u explained all aspects of the vehicle and provided a fair price. We were looking to get in and out of the dealership as fast as possible and Preston understood that and handled everything in a timely manner. Also provided information that would save us money. Very appreciative, highly recommended. More
Larry and anyone else we worked with were all friendly,warm and informative. I would absolutely refer family and friends. It was a pleasure and a great experience. When we pulled up our car was w friendly,warm and informative. I would absolutely refer family and friends. It was a pleasure and a great experience. When we pulled up our car was waiting for us out front. As we were looking at it Larry and another associate came outside to greet us. It was instant comfort zone for all involved. Thanks again for all your help. Pat DeFazio More
In researching the type of car we wanted, we began our search on the internet and narrowed down our choices to three dealers. We went to two of the three dealers and walked away without purchasing for a search on the internet and narrowed down our choices to three dealers. We went to two of the three dealers and walked away without purchasing for a variety of reasons. Since the third dealer we went to was over an hour away from where we live, I called first to make sure the vehicle that we saw online was at the lot. I spoke with Mike Rocchi and he made sure it was there and we set a day when we would be there to look at it. Mike immediately greeted us when we arrived and spent alot of time with us going over the vehicle, left us take it for a test drive while he worked on appraising our trade-in vehicle. We never felt pressured and felt the deal went smoothly. We were prequalified for a low interest rate through our credit union and Mike worked to see if they could match it but found that they could not so even though we did not walk away with the car that evening, we put a deposit down, completed our financing with the CU and picked the car up a couple days later. Mike was great to work with and I would definitely recommend him to anyone I know looking for a new or used vehicle. Thanks Mike! More