
Faulkner Mazda
Trevose, PA

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I was extremely pleased with my initial contact person at Faulkner Mazda being Kim, the internet sales consultant, as well as my saleswoman, Renee. I was internet shopping between two Mazda delerships, howev Faulkner Mazda being Kim, the internet sales consultant, as well as my saleswoman, Renee. I was internet shopping between two Mazda delerships, however Faulkner's professionalism, no-nonsense competitive pricing and friendliness was unmatched by the other dealer. My husband and I could have purchased the exact car I wanted at a delership which was 60 minutes away, however we drove 90 minutes,to Faulkner, due to the "hard-sell" experience I received on the phone with the closer dealership. This was our first experience purchasing a Mazda and I would strongly recommend this dealership to anyone considering a Mazda purchase. The dealership manager made it a point to personally thank us for our purchase, and was very appreciative of the fact that we drove the extra distance to buy from his lot, based on the excellent customer service we received. More
The salesman and his manager had to go out of their way to find the specific Mazda Skyactiv model, exterior and interior combination I wanted. I can vouch from my own research and communication with Mazda to find the specific Mazda Skyactiv model, exterior and interior combination I wanted. I can vouch from my own research and communication with Mazda USA that only a handful of this combination were ever distributed in the US since the Skyactiv introduction in October 2011. More
After searching many websites I cam upon a used car that I was very interested in. I contacted the dealership, specifically Mike Rocchi, and made an appointment that night to take a look and test drive the I was very interested in. I contacted the dealership, specifically Mike Rocchi, and made an appointment that night to take a look and test drive the car. I arrived there about 7:30 pm and was on my way home with my new (used) Honda CR-V. Mike was extremely helpful in every way and to only be at a dealership for, including a test drive, for just under 2 hours is really an accomplishment for all involved. I would recommend anyone I know to this dealership and would certainly go back in the future! More
Due to an accident we were forced to buy a new car. With alot of stress and confusion on our claim we were not looking forward to more stress in buying a car. We have always loved Mazda.In fact the car we l alot of stress and confusion on our claim we were not looking forward to more stress in buying a car. We have always loved Mazda.In fact the car we lost was a Mazda. Falkner has made this experience stress free. Even when we went in with alot of issues. They took on the srees of it and got us in the car we wanted. Mike Rocchi was amazing and we felt like we have known him forever. He with Mike DeMarshall made it perfect. I would recommend Falkner Mazda to everyone. LOve Love Love Falkner Mazda and their sales staff. Heather Ryan More
I had a great experience at Faulkner Mazda. The service staff was great and friendly. Jesse answer all my questions and more. They stood by their online price offers even though the current car was alread staff was great and friendly. Jesse answer all my questions and more. They stood by their online price offers even though the current car was already sold. They worked to find the right color I wanted even though it wasn't in their inventory. They worked with me to find a car that fits my budget and the quality I wanted. I look forward to future transactions with Faulkner Mazda. More
Ed and Mike were very nice to work with! Any questions my dad or I had about the car they were very helpful with. Ed met and exceeded my car buying experience!! Thanks for everything! dad or I had about the car they were very helpful with. Ed met and exceeded my car buying experience!! Thanks for everything! More
Everyone was very professional and courteous. Since we live in CT, all of our communiation was either via phone or email and we had great communication and they wer all very responsive to our questions & live in CT, all of our communiation was either via phone or email and we had great communication and they wer all very responsive to our questions & our needs. More
Mike was very professional and informed. Thanks to Mike, my wife and I had a very good car buying experience. Mike spent a lot of time with us answering questions and helped us select the vehicle of our cho my wife and I had a very good car buying experience. Mike spent a lot of time with us answering questions and helped us select the vehicle of our choice based on our preferences. The finance team is great, entire process just took minutes to get through. In the entire South Jersey, Philadelphia, Wilmington and Reading area, we got the best deal on a new Mazda at Faulkner Mazda. More
Renee went out of her way to accomodate me & my parents who went with me for the purchase. My 2009 used 36000 mile Toyota Corrola looks and runs brand new. I've received numerous compliments from s parents who went with me for the purchase. My 2009 used 36000 mile Toyota Corrola looks and runs brand new. I've received numerous compliments from strangers on its appearance and from passengers on its appearance and performance in only one day. This is my second purchase from Faulkner Mazda. It's a certainty that all my future purchases will be from there as well. More
David and other sales managers at the dealership were very knowledgeable and professional. They gave a reasonable price for my vehicle with very little hassle. Overall, a very positive car buying experie very knowledgeable and professional. They gave a reasonable price for my vehicle with very little hassle. Overall, a very positive car buying experience. More