
Faulkner Mazda
Trevose, PA

Filter Reviews by Keyword
By Type
Showing 445 reviews
I Have been fling my Mazda 6 to this dealership very regularly since I've owned it. Though I only have a 2005, it has 165,000 miles! I attribute this to the work that they have done over the years. T regularly since I've owned it. Though I only have a 2005, it has 165,000 miles! I attribute this to the work that they have done over the years. They seem to always have time to fit me for whatever I need no mater how little warning I give them of my arrival. Faulker has been so good that I bought my wife and I bought our next car from them as well. Overall the service and sales department has made my experience at Faukner excellent. More
From the moment we walked in with our disabled car on a tow truck, we were treated with respect, and the exact opposite of the typical scheming car salesman. The process was so smooth, we got great financ tow truck, we were treated with respect, and the exact opposite of the typical scheming car salesman. The process was so smooth, we got great financing, and it felt like they were haggling us down in price. Never at one point did my wife and I ever feel pressured to buy the car, as well as add any options, like extended warranty, etc. Their examples of reasons for puchasing the extended warranty were great, and from my past experience with cars decided to buy a few extra options, which they even gave us a great deal on. I'm now planning on getting a new car for myself, as the Mazda we just bought was for my wife. I'm comparing a Subaru WRX and a Mazdaspeed, and am seriously considering not even going to Subaru b/c of this amazing experience I had with Faulkner Mazda. Good location for doing a test drive as you have Woodhaven/Rt1 for some good/quick highway miles. You will have a good experience here, and wished I had gone to this dealership for all my previous cars. I'm now hooked and will be going here any time I want a new car. More
I had to bring my car in early one morning. I was not I had to bring my car in early one morning. I was not sure what the trouble was. Paul was very helpful and took care of the matter very quickly, a I had to bring my car in early one morning. I was not sure what the trouble was. Paul was very helpful and took care of the matter very quickly, as it turns out the pressure in the tires was low and probably caused by the very cold weather. This is my first new car purchased at Mazda. Everyone at the dealership has been very friendly and helpful. More
My 2010 Mazda 6 is my second purchase from Faulkner. Their professionalism and customer service satisfaction has been a routine from my perspective. From sales to service they excel. Paul Sanders is k Their professionalism and customer service satisfaction has been a routine from my perspective. From sales to service they excel. Paul Sanders is knowledgeable and always helpful in handling my needs. Most recently some minor body work was required and it too was handled very timely and satisfactorily. Thank you. RM I would highly recommend the Faulkner organization to family and friends. More
Great place to do business; first time I didnt feel pressured or bullied at a dealership. treat you like friends/family; easy to talk to; appear to go to great lengths to satisfy their customers. very pressured or bullied at a dealership. treat you like friends/family; easy to talk to; appear to go to great lengths to satisfy their customers. very EASY process from start to finish. will definitely go back!!! More
I bought my Tribute at Faulkner in 2004 and have had it serviced there ever since. We got a great price for our trade-in and paid a great price for the Tribute. It has 130,000+ miles on it and runs like serviced there ever since. We got a great price for our trade-in and paid a great price for the Tribute. It has 130,000+ miles on it and runs like a champ thanks to the guys in the Service Dept. I usually speak to Paul Sanders or Todd McNinney when getting my car serviced and they are 2 of the nicest people you would ever want to meet. They remember who I am and know my car and take excellent care of me. They answer any questions I have and keep me informed as to what service is required on my car. I highly recommend this dealership for their service and professionalism. More
All the personnel were very friendly and attentive. They always returned my calls and did follow-up afterwards. After the purchase, it was a short turn around until the car was ready to take home. My sales always returned my calls and did follow-up afterwards. After the purchase, it was a short turn around until the car was ready to take home. My sales person was especially attentive immediately taking care of any requests I made. More
I have bought two cars from Faulkner Mazda in the last 5 years. The sales team is great. They get me great pricing first time out. It will take you three tries at another dealer to get down to their firs years. The sales team is great. They get me great pricing first time out. It will take you three tries at another dealer to get down to their first price. My father in law is in the process of buying a car there and have been just as helpful with him. Both of the cars I bought here are serviced here. My first car from them has 170,000 miles so I have had a lot of oil changes. The service department keeps my cars running great on regular maintenance alone. They are friendly and I often find myself spending as munch time talking to them as I do in the waiting room. These are good people providing excellent service. Highly recommend. More
If you're looking for a used vehicle, you've got to check out Faulkner Mazda. After searching for 6 weeks on line, and visiting 4 dealerships, we bought a beautiful 2008 Mazda CX9 from this dealership. The out Faulkner Mazda. After searching for 6 weeks on line, and visiting 4 dealerships, we bought a beautiful 2008 Mazda CX9 from this dealership. They did not pressure us, nor did they need to. We did our homework, and we knew this was a great deal. The price was excellent (thanks Frank), low financing rate, and Renee did a great job showing us all the features of the vehicle. Since we picked up the car, we have been in contact a few times, and they are more than happy to answer our questions. We highly recommend this dealership! More
I received great customer service at this dealer. I was greeted immediately and shown cars that matched what I was looking for (model, price range, and mileage). Joe and Frank took time to discuss my need greeted immediately and shown cars that matched what I was looking for (model, price range, and mileage). Joe and Frank took time to discuss my needs and make the deal financially possible for me. They spoke with several banks to help me get the loan I needed, and were very helpful with every step of the process. More