Faulkner Mazda
Trevose, PA
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car purchase Courteous helpful knowledgeable.....sales people especially jon Lucas who help with my car purchase experience...so far very happy with the Buick Rega Courteous helpful knowledgeable.....sales people especially jon Lucas who help with my car purchase experience...so far very happy with the Buick Regal....Thank you More
Best Dealership Experience Ever! - Sales and service. Since we are so impressed with Mazda6, which we purchased 1 yr ago, we decided to trade in our Honda Civic for another Mazda. Once we made a decision Since we are so impressed with Mazda6, which we purchased 1 yr ago, we decided to trade in our Honda Civic for another Mazda. Once we made a decision to buy Mazda3, we needed to make a decision on where. Upon searching for a while, we decided to buy our Mazda3 from Faulkner Mazda. We called Faulkner Mazda first to see if the specific color and make of the car were available. From the moment of our phone call we we very impressed with the professionalism and friendliness of staff. Our phone call was answered by salesperson James Justi, who was extremely knowledgeable and helpful. It was late August and inventories for 2015 were running out, but we got the car we wanted, and our purchasing experience was non-pressure and very pleasant. We dealt with extremely knowledgeable Finance Specialist Matt Rathbun, who informed us about all options and made the closing process very effective and informative. We also spoke to Manager Mike Sheppard, who was also very professional and courteous. We bought our Mazda3 in August, and since then brought it for oil change and inspection. Well, that experience was superb as well! It received a very thorough check and great service by a very competent Service Advisor Michael Caesar. We almost had no waiting time at all, very efficient. To summarise this review: Wow! Great experience! We would be back to purchase our next Mazda from this dealership (maybe Mazda CX3). More
Best Car buying experience in a while. My recent visit was exceptional. The employees were extremely helpful and made my buying experience an excellent one. I will definitely purchase from My recent visit was exceptional. The employees were extremely helpful and made my buying experience an excellent one. I will definitely purchase from them again. More
Great service Bought a 2015 Mazda 3, and couldn't have asked for a better experience, or a better deal! Mike Rocchi and his staff are the best! Bought a 2015 Mazda 3, and couldn't have asked for a better experience, or a better deal! Mike Rocchi and his staff are the best! More
Proffesional and curtious Our salesperson, Renee, was professional and very helpful, answering all of our questions. She also returned my calls and emails timely. The finance m Our salesperson, Renee, was professional and very helpful, answering all of our questions. She also returned my calls and emails timely. The finance manager, Mike, was also very helpful and explained all of our options, helping us choose the best financing for my family. I will recommend buying a car from Faulkner Mazda. More
Used Car Purchase Ravi at Faulkner Mazda along with the other members of the sales team were exceptional at this location. Even though I was buying a fairly inexpensive Ravi at Faulkner Mazda along with the other members of the sales team were exceptional at this location. Even though I was buying a fairly inexpensive used vehicle they never treated me as such. I got a great car from this dealership and love it. I would highly recommend Ravi as the best sales professional I have dealt with in a very long time. More
Professional, personal, and friendly I have to start by saying I am not the easiest customer . . . I do a lot of research before buying a car and come in with very specific requests. I am I have to start by saying I am not the easiest customer . . . I do a lot of research before buying a car and come in with very specific requests. I am a knowledgeable yet frugal consumer and do not like hard-sell approaches, idiotic/pointless fees, or salespeople who aggressively try to talk me into things I do not want. I am happy to say I encountered none of that at Faulkner Mazda. I visited four dealerships total while searching for a car, and Faulkner was much better than any of the others I visited. The salesman, Jon Lucas, actually seemed interested in finding the right car for me, not just in his commission. After my first visit, he only called me once to follow-up, not every day in an annoying fashion, like some other salesmen (from other dealerships) did. He was friendly, interested, and never got annoyed with my 9 million questions. His manager, Mike Rocchi, made it a point to talk to me & my husband, getting to know us & our needs. And Tom Weaver, the finance guy, was great as well, efficient & knowledgeable & friendly. Overall a 5-star experience. No hard-sell, and I got a fabulous vehicle at a great price. More
Great experience! Today, I purchased a 2006 Honda Odyssey. I worked with Dave Fasoline and he provided exceptional service. I appreciated his straight forward appro Today, I purchased a 2006 Honda Odyssey. I worked with Dave Fasoline and he provided exceptional service. I appreciated his straight forward approach and sincere disposition. The dealership had a good vibe and the employees were friendly and not pushy. I enjoyed my experience and would recommend this dealership to others. On a final note, the price of my van was excellent in comparison to what I researched online and at other dealerships. More
Best new car dealership experience we’ve had I started communicating with sales rep from Faulkner Mazda after requesting quote through Edmonds.com. Three dealerships contacted me. Faulkner was th I started communicating with sales rep from Faulkner Mazda after requesting quote through Edmonds.com. Three dealerships contacted me. Faulkner was the only dealership that actually provided me a quote. One dealership wanted me to come in and another requested my phone number so that the call me with a great deal. As we worked through choices like model, trim level, annual mileage. Faulkner provided information along the way anytime we asked. Their pricing was good from the start. We scheduled a test drive. Went to Trevose, Pa to see if this was to good to be true. It was all good. Made a fair deal and scheduled to pick up the next day. Made an adjustment to our mileage at the last minute and it was no problem. This was the most stress free car purchase I have ever had. As bdaily66 said “Dave Fasoline is the Man” Thanks, Chris L. More
Definitely recommend Faulkner I only have good things to say about my buying experience dealing with Faulkner. David Fasoline is the man! David was friendly,courteous and helpful I only have good things to say about my buying experience dealing with Faulkner. David Fasoline is the man! David was friendly,courteous and helpfull and made my time there stress free and eazy. More


