Faulkner Subaru Bethlehem

Dylan and Kyle were easy to work with. Dylan is easy to talk to while waiting for the paperwork to be processed. Kyle explained everything in simple terms, and repeated it until I understood everything. N talk to while waiting for the paperwork to be processed. Kyle explained everything in simple terms, and repeated it until I understood everything. Nothing was too much bother for anyone-everyone spoke to us and several members asked if we would like water or anything. We test drove 2 vehicles and each one had to be brought over, and it was all done with a smile. Dylan really knew the product line and was able to answer all of our questions and there was no sales pressure or game playing. More

First Time Customer This was my first time purchasing a used car from Faulkner Subaru, or any dealership for that matter,but overall the experience was positive. Sean Wil This was my first time purchasing a used car from Faulkner Subaru, or any dealership for that matter,but overall the experience was positive. Sean Williams, who was new to working on the sales floor, was very personable and helpful, so it helped me to feel more at ease doing something I'd never had to before. He was also very patient as I was looking for several very specific features, with a lower budget, and had to visit and test several options before finding a vehicle which suited my needs. Should I ever need to return to Faulkner, I will specifically be requesting to meet with Sean, as he made the first experience a positive one! More

Morgan McGinnis I was fortunate to have turned in my old 2017 leased Outback and leased another 2020 Outback before the COVID-19 craziness hit full force. Morgan and I was fortunate to have turned in my old 2017 leased Outback and leased another 2020 Outback before the COVID-19 craziness hit full force. Morgan and I had set up an appointment to come back and discuss anything that I had questions on regarding all the tech and bells and whistles that this vehicle has , but that was not going to happen for obvious reasons. Morgan changed gears and reached out to me via text and email and answered the questions I had. Could not be happier with her diligence to customer service and my satisfaction. You should be happy that you have a person of her caliber and expertise on your staff. Kudos to Morgan. Todd Wesser a two time customer with Faulkner. More

Easy process This was my first experience with a Subaru and I think the easiest process in getting a new car. Everyone there is very friendly and helpful. This was my first experience with a Subaru and I think the easiest process in getting a new car. Everyone there is very friendly and helpful. More

Less than perfect This was my 8th purchase from Faulkner and I feel my least satisfying. I HATE the fact that the Subaru factory warranty is no longer available and th This was my 8th purchase from Faulkner and I feel my least satisfying. I HATE the fact that the Subaru factory warranty is no longer available and that the financing is sketchy. Everyone needs to run a profitable business but cutting corners isn't the way to keep a customer. When I make my next purchase I will call other dealers with specific questions before going to the showroom. It will still be a Subaru but may be with a dealer who appreciates their clients and not just the dollar. This review has nothing to do with my sales person or tech mentor. I also classify your finance person as suspect but that might be the job itself. More

I had a wonderful experience all around. Ziad and Morgan are wonderful very kind, helpful, knowledgeable and attentive. This is my second time buying from this dealership and they never disappoint. Thank y are wonderful very kind, helpful, knowledgeable and attentive. This is my second time buying from this dealership and they never disappoint. Thank you I love my new Subaru!!! More

Had a blast working with Dylan, he is very enjoyable to talk to during the down time while purchasing and waiting to do the paperwork. Made the time go by very fast, even talking to the other salespeople talk to during the down time while purchasing and waiting to do the paperwork. Made the time go by very fast, even talking to the other salespeople who were also polite. It’s nice to know they have a great group of staff that seem to enjoy their jobs. More

Dylan did a good job going above and beyond to accommodate both of our needs, made the process a lot smoother than I expected. Very happy with the deal we received. accommodate both of our needs, made the process a lot smoother than I expected. Very happy with the deal we received. More

Morgan was extremely helpful and professional!She was Morgan was extremely helpful and professional! She was able to answer all of my questions - even ones I had not thought to ask! Reminded me to contac Morgan was extremely helpful and professional! She was able to answer all of my questions - even ones I had not thought to ask! Reminded me to contact her again with future questions. More

Morgan and Nev truely a great addition to your dealership never a problem coming in to see them at all great job done by all dealership never a problem coming in to see them at all great job done by all More