
Faulkner Subaru Bethlehem
Bethlehem, PA
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484 Reviews of Faulkner Subaru Bethlehem
Bought my first new car in 12 and a half years. From my first step in the door everyone was warm and welcoming, but respectful of my need to think, go slow and talk through my personal situation as From my first step in the door everyone was warm and welcoming, but respectful of my need to think, go slow and talk through my personal situation as I looked for a possible purchase. The salesperson, in particular listened to me, offered alternatives and we had a test drive that confirmed my original choice. He got me a great deal within my financial parameters. When the “finance” person sat with me and offered some additional options that upped the monthly cost, I agreed, but later I regretted some of that deal and returned the following day to see about making some changes. I was treated well and we renegotiated my contract to get back to a number I was comfortable with while keeping the parts of the options that I still wanted. All in all I couldn’t have asked for a better car buying experience. More
Extraordinary Our experience with Faulkner Subaru was the best we have ever had in purchasing any vehicle. The entire staff was professional, knowledgeable, expedi Our experience with Faulkner Subaru was the best we have ever had in purchasing any vehicle. The entire staff was professional, knowledgeable, expeditious, and truly just a pleasure to work with. They made the whole experience a pleasure. Our thanks to our sales representative, Sean Harju, Dennis the manager, Nick who did finances and Morgan the customer delivery specialist. The purchase and the day was seamless and truly cemented our decision to go back to Faulkner for our second Subaru Outback. More
excellent experience I was met by a knowledgeable, informative staff. No pressure and the pricing was good from the start. Sean And Eric worked with me for days and were I was met by a knowledgeable, informative staff. No pressure and the pricing was good from the start. Sean And Eric worked with me for days and were friendly and patient every time. More
Getting my next Subaru Went to look for new forrester. Decided to lease this time. Were lucky to get the same salesman that sold us our 2011 forrester. He assessed what we Went to look for new forrester. Decided to lease this time. Were lucky to get the same salesman that sold us our 2011 forrester. He assessed what we were looking for and the right car was quickly found. The salesman explained all the new features and connected my bluetooth. About a week later, I had a chance to have everything gone over again. That was a huge help. The dealership was bright and everyone personable and attentive. There was no pressure which I like. Their service department is great. This my 3rd subaru and I love it. More
New Crosstrek Sales staff is friendly, knowledgeable, and eager to help you find the right vehicle. Trade-in value was right in line with KBB. Buying process went Sales staff is friendly, knowledgeable, and eager to help you find the right vehicle. Trade-in value was right in line with KBB. Buying process went smoothly with no wasted time. They also scheduled a follow up meeting with delivery specialist to review technology and answer any questions. I am very happy with my new Crosstrek and Apple CarPlay. I highly recommend this dealership. More
My Most stress free car buying experience Easy, despite our credit issues they found a way to work with us. We couldn't be happier with the service and our new car! Easy, despite our credit issues they found a way to work with us. We couldn't be happier with the service and our new car! More
Excellent choice to do business! The staff here are so friendly and helpful. Mike H. worked with us to explain the ins and outs of our new vehicle, and Andrew guided us through the pr The staff here are so friendly and helpful. Mike H. worked with us to explain the ins and outs of our new vehicle, and Andrew guided us through the process of financing. Excellent place all around! More
Salesmen was super Wish all salesmen were like Sean. No pressure very accommodating, knows his stuff. It was a busy day there. Process took so long that was the only dow Wish all salesmen were like Sean. No pressure very accommodating, knows his stuff. It was a busy day there. Process took so long that was the only downside. More
Pleasant experience Maybe we got lucky but we called to set a test drive, told them we liked the Forester Sport. They had the perfect car waiting for us and of course we Maybe we got lucky but we called to set a test drive, told them we liked the Forester Sport. They had the perfect car waiting for us and of course we fell in love. There was no high pressure. Just very pleased. More
Exceptional Customer Service! Morgan McGinnis, Delivery Specialist, provided exceptional customer service. Morgan was professional, friendly and very knowledgeable. She answered Morgan McGinnis, Delivery Specialist, provided exceptional customer service. Morgan was professional, friendly and very knowledgeable. She answered all of my questions and made sure I was comfortable with how everything worked. Thank you for the pleasant experience, Morgan! More