Faulkner Subaru Bethlehem

My experience was great !! My whole experience at Faulkner was great !! Everyone was friendly and helpful. There was NO pressure to buy. That was great. It’s easy to make app My whole experience at Faulkner was great !! Everyone was friendly and helpful. There was NO pressure to buy. That was great. It’s easy to make appointments with service and everyone in the service dept is friendly and helpful as well. Morgan McGinnis has been my contact at Faulkner Subaru. She truly loves her job and it shows. She’s very knowledgeable. She truly meant it when she told me she’d be there to help any way she could even AFTER the sale. She surely has been there on several occasions. She’s available via text and responds timely !! On one occasion she even came over to meet me in service to help me set my clock. I’ve called her several times for assistance and she was always there ready to help and with a smile and enthusiasm. Customer service like that is a very rare find nowadays. I would highly recommend Morgan to anyone buying a car. She goes above and beyond to help every time. More

Extremely helpful Morgan was was wonderful to work with and get accommodating to my schedule. She was knowledgeable about the car and was able to answer my questions. Morgan was was wonderful to work with and get accommodating to my schedule. She was knowledgeable about the car and was able to answer my questions. I highly recommend that customers use this service. More

3rd time around! I have purchased 3 vehicles over the years from Faulkner Subaru. (2 Subaru’s 1 Jeep)The sales staff is always friendly and goes the extra mile. My sal I have purchased 3 vehicles over the years from Faulkner Subaru. (2 Subaru’s 1 Jeep)The sales staff is always friendly and goes the extra mile. My salesman Sean was polite, knowledgeable, and not at all pushy. There was a small issue after the purchase and he went out of his way to make sure it was resolved. (They all did really) very satisfied! More

Excellence Very happy with the entire experience. Executed professionally from start to finish. Started with Eric to Kyle with followup by Morgan! Other d Very happy with the entire experience. Executed professionally from start to finish. Started with Eric to Kyle with followup by Morgan! Other dealers should take note! I'll highly recommend! Thank you all! More

Great dealership Friendly dealership. Steve Parr was very knowledgeable about Subaru and the whole sales process. Would definitely recommend this dealership to family Friendly dealership. Steve Parr was very knowledgeable about Subaru and the whole sales process. Would definitely recommend this dealership to family and friends in the future. More

Low Pressure, efficient and professioanl I have been a customer for 2 1/2 years after purchasing a vehicle from Faulkner . I went from BMW to Lexus and now Subaru. I couldn't be happier with I have been a customer for 2 1/2 years after purchasing a vehicle from Faulkner . I went from BMW to Lexus and now Subaru. I couldn't be happier with the car or the dealership. I worked with Shawna . She truly makes me feel like a valued customer. Each time I go in for routine maintenance she always stops by to say hello and ask how things are going. The entire team seems happy to work there and they treat customers with the utmost courtesy and respect. Most important, they do what they say they are going to do. Would highly recommend. More

New Car Went to Faulkner Subaru in Bethlehem, PA. Was initially going to purchase a 2018 impreza sport, Ziad had greeted us by the door and asked if we neede Went to Faulkner Subaru in Bethlehem, PA. Was initially going to purchase a 2018 impreza sport, Ziad had greeted us by the door and asked if we needed help. After about a hour we ended up looking at the WRX (my dream car). I was under the impression based on the price of the vehicle that there was no way i would be able to afford it. Ziad is a great sales person who doesn't play the traditional game that most car sales reps tend to do. Just tell him what you would like to pay for the vehicle and he will be honest about what is realistic. He even went as far as to show me the invoice of what the dealership paid for the vehicle so there is nothing hidden, no games. He will go and do whatever is necessary to get you the best deal possible with the manager. At the end of the day I left the dealership with a WRX, at a great price! More

Crisis of Character I went to Faulkner Subaru Bethlehem where I had got my last Subaru and bought a new one or at least so I had thought. Three days later on the day of d I went to Faulkner Subaru Bethlehem where I had got my last Subaru and bought a new one or at least so I had thought. Three days later on the day of delivery they called me saying that they in fact could not get the car that they had promised even though I had already put a down payment on it and they had also run my credit. In light of this they did absolutely nothing to attempt to keep my business. The management didn't even so much as reach out to me to apologize. The actions of Faulkner Subaru Bethlehem Management are indicative of not only a flawed business practice and philosophy but most importantly character. More

Used Car- Mark Was Awesome to Work With I went in to look at a car I saw online. Mark worked with me giving me plenty of time to test drive the car and work out pricing. In the end the sale I went in to look at a car I saw online. Mark worked with me giving me plenty of time to test drive the car and work out pricing. In the end the sale didn't work out on this car, but I would definitely come back to this dealer to buy from in the future. Thanks again for a great experience Mark! More

Wonderful experience!! I can't believe I bought a car from a dealership and walked away feeling so good and happy. This is Faulkner Subaru and especially my salesperson Dy I can't believe I bought a car from a dealership and walked away feeling so good and happy. This is Faulkner Subaru and especially my salesperson Dylan. Where is the pressure selling ? Where are the gimmicks? I am still in shock. Who are these guys? I asked for a price and got it! What? I would urge you to please if you are looking for a car please go to Faulkner Subaru first. Good, honest people still exist in the car dealership world. More