Faulkner Subaru Harrisburg

I saw the car on the front of the lot on a drive past, looked like what I was looking for, so I stopped in. From the moment I go there the staff was very friendly. No pressure, easy to talk to. My Sale looked like what I was looking for, so I stopped in. From the moment I go there the staff was very friendly. No pressure, easy to talk to. My Sales rep Sandy was AWESOME. Everything went smooth and fast with the purchase. I would recommend them to anyone. Ask for Sandy... Tell her that Rob W. recommended her. More

Pam and Bob - Harrisburg, Pa We purchased a new Pam and Bob - Harrisburg, Pa We purchased a new Outback Saturday January11, 2014. We knew where we needed to be to afford the car, and based on our Pam and Bob - Harrisburg, Pa We purchased a new Outback Saturday January11, 2014. We knew where we needed to be to afford the car, and based on our past experiences at Faulkner dealerships we felt comfortable to sit down with Jim Smee and be honest with the numbers we were looking for. With a little bit of painless negotiating we were able to receive a fair price on the new car and a fair trade in value for our vehicle. Jim is great to work with. He is friendly and easy to talk to, and does not squeeze or pressure. Brian, the Sales Manager, was also friendly and easy to work with. Everyone we met was great! This is the 5th new car our family has purchased from Faulkner dealerships since 2003. It's always been the same experience. Friendly staff, low pressure, and a fair price each time. The ownership at Faulkner needs to be complimented, they have a good vision of how to treat a customer. They do a great job hiring friendly, knowledgeable staff, selling cars at fair prices, and making the car buying experience enjoyable. We will be heading back to Faulkner the next time we are in the market for a vehicle. More

Every phone call and personal contact was the top for professionalism, knowlege, and communication. It could not have been any better at the dealership in Harrisburg. Each staff person involved in sa professionalism, knowlege, and communication. It could not have been any better at the dealership in Harrisburg. Each staff person involved in sales, finance, etc. was very thorough and helpful. I would highly recommend this dealership and the vehicle 2014 Sabaru Forester to anyone who is in need of a vehicle. More

Based on the exceptional service by Zack and the service staff that I experienced during my first lease with Faulkner Subaru and the attentiveness from Sandy, when my lease was expiring I retuirned for a ne staff that I experienced during my first lease with Faulkner Subaru and the attentiveness from Sandy, when my lease was expiring I retuirned for a new car. Sandy, the credit manager and the sales manager were all very helpful. On my initial visit for a new car they pointed out that I still had a considerable amount of mileage left on the lease. Instead of making a sale 90 days ago they suggestd that I use more of the lease milage then return. They did not have to do that. They could have simply made the sale 90 days ago. After selecting the vehicle they made arrangements, accomadating my schedule, for me to return the next day to sign the paperwork and pickup the vehicle. Their professional consideration of my time is a perfect example of their service. More

Our experience with Faulkner Subaru was great. I could not find a manual transmission vehicle in the area and the staff at Faulkner was willing to find the car for me when other dealerships wanted me to d not find a manual transmission vehicle in the area and the staff at Faulkner was willing to find the car for me when other dealerships wanted me to do a lot of the leg work. Additionally, they had a competitive price and were not overly pushy about add-ons and warranties. THey respected what I wanted, and I couldn't ask for anything more. More

Thanks Bo and your financial guy for a good auto buying experience. Nothing compared to buying my first new car thirteen years ago. Thanks again. experience. Nothing compared to buying my first new car thirteen years ago. Thanks again. More

Everyone we dealt with was wonderful. We felt that we were given thorough explanations and that each person we worked with was listening to what our needs were. We did not feel pressured at any time and were given thorough explanations and that each person we worked with was listening to what our needs were. We did not feel pressured at any time and were given time and space to discuss and make our decisions. It was our most pleasant car-buying experience yet! More

From the first time we entered the dealership to the day we picked up our new vehicle, everyone was attenative, curteous, and friendly. Not to mention very professional. When our title was tied up at Pend we picked up our new vehicle, everyone was attenative, curteous, and friendly. Not to mention very professional. When our title was tied up at Pendot they went the extra mile to retrieve it and finalize our purchase in a more than timely manor. We would highly recommend this dealeship to anyone looking for a positive experience. More

Sandy was very friendly and professional. She made sure that our deal went as smoothly as possible. She was willing to come back to the dealership on her off time to accommodate our schedule. that our deal went as smoothly as possible. She was willing to come back to the dealership on her off time to accommodate our schedule. More

When I called on a Friday, Sandy took my call and gave me some info on a Legacy that I was interested in. I called Saturday morning to tell her I was coming down to look at it and asked if they had another o some info on a Legacy that I was interested in. I called Saturday morning to tell her I was coming down to look at it and asked if they had another one I saw on their inventory list on the internet. It wasn't there, but by the time I got to Faulkner she had tracked down where it was and had it brought over so we could see it when we got there. We took it for a test drive and, of course, loved the car. She had told me on the phone that she wasn't pushy and really would take care of us... I was pretty sure that was the standard sales line and we didn't give it much thought. So my husband & I put our game face on and sat down to start the grueling "let's make a deal" part... neither of us have a problem being forward, we aren’t afraid to ask for a better deal, and we are rarely ever even close to speechless—so when Sandy went over to chat with the manager and they both came back to talk to us about what they could offer us we were ready for speeches and sales tactics… we did our homework before we came. When Sandy and Matt came back and told us what they could offer us we were almost sad for a second when we couldn’t say anything except, “Sold!” We spent the next couple of hours filling out paperwork and laughing—they really were hassle free and Sandy was great!! I would, without question, recommend Faulkner to anyone interested in buying a car!! More