Faulkner Subaru Harrisburg

Bought our first Subaru last friday and after car shopping for a week and not getting any satisfaction from other salesman and dealers,we then made our final stop at Faulkner. Mitch greeted us while shopping for a week and not getting any satisfaction from other salesman and dealers,we then made our final stop at Faulkner. Mitch greeted us while we were browsing the lot and was very knowledable about the brand and answered every question I had. I was new to Subaru so I had alot of questions about the different models. What really sold me was that Mitch had made the best offer for our trade and vehicle price from the start that we had seen from 4 other dealers. For our next vehicle purchase he will be our first stop. My only complaint was the pressure to buy the additional coverage that the dealer sells from the sales manager. Other than that it was a pleasure dealing with Mitch and Faulkner. More

The staff at Faulkner Subaru was very helpful. They provided me with the information that I needed to make my car buying decsion.They were very low pressure and actually made the whole car buying exper provided me with the information that I needed to make my car buying decsion.They were very low pressure and actually made the whole car buying experience fun. They took into consideration that I live an hour away from their dealership and made it possiblr for me to make a spot delivery so that I did not have to make another trip back to them to pick up my new car. I formerly worked in a new car dealership for thirty years I've seen the best and the worst of what can take place at a dealership. I was very pleased with my experience at Faulkner. More

Faulkner Subaru is great! We have gotten very good deals there and feel it is the best Subaru dealership around! We LOVE the cars we buy there because they are so reliable! Sandy Dragovan is terrific! Sh there and feel it is the best Subaru dealership around! We LOVE the cars we buy there because they are so reliable! Sandy Dragovan is terrific! She is so knowledgeable, helpful, and always professional! She goes out of her way to make sure we are satisfied, always doing follow-up emails/telephone calls, etc. because she cares! We love her! More

My husband and I visited Faulkner Subaru while we were in the market for a new car. We visited the dealer in the early afternoon and ended up staying much later than the normal operating hours until all our the market for a new car. We visited the dealer in the early afternoon and ended up staying much later than the normal operating hours until all our questions were answered. We worked with Sandy D. who was great in assisting us with all of our needs. We test drove two cars multiple times just to make sure we were buying the right one. She did not pressure us and was very friendly and supportive. We were previously disappointed with a different dealer's attitude toward all of our questions, but she remained friendly and upbeat despite us keeping her past closing time. We love our new Subaru Impreza and look forward to working with them again in the future! More

I met Sandy at the door and together with Matthew Smith, they made my car buying experience very easy and as quick as possible. The price was fair and the process tolerable. My best experience yet! they made my car buying experience very easy and as quick as possible. The price was fair and the process tolerable. My best experience yet! More

Jim was rude, and not cooperative whatsoever. He attempted to nickel and dime me throughout our entire purchase. I asked him to certify a 2011 legacy, and he at first sounded willing to help, but th attempted to nickel and dime me throughout our entire purchase. I asked him to certify a 2011 legacy, and he at first sounded willing to help, but then towards the end, tried to charge me 500$ additional. I told him a vehicle of such low miles and high cost should already be certified, and he said he would cut me a "deal, and lowered it from 500, to 450. I left unhappy and drove to Faulkner Subaru in bethlaham, where I received an even better deal by people who care. DO NOT SHOP in Faulkner of Harrisburg, save your time and make an hour trip up north to Faulkner of bethlaham, where you will be treated like a human being. Signed, a very unhappy EX customer More

Every one I spoke to were very friendly. My salesperson was very personable and helpful. I wished to see more available colors of the vehicle I bought so she took me to another lot to view the other option was very personable and helpful. I wished to see more available colors of the vehicle I bought so she took me to another lot to view the other options.After I bought the car and took it home I suspected an error in my final deal and I braced for an argument. Before I had a chance to call Faulkner they called me as they found the same mistake I found and they corrected the issue promptly. Since taking ownership of my car I have received three phone calls (including the above) And a thank you card in the mail. More

Sandy was my kind of of sales person - friendly, informative, and conversational regarding the model of Subaru and options that my wife and I were looking for. We test drove three different models. informative, and conversational regarding the model of Subaru and options that my wife and I were looking for. We test drove three different models. Although the dealership did not have in stock the exact model, color and options we wanted, they found "our" car and we took delivery within 48 hours. Sandy reviewed with us all the operating features of the car, as well as the service and maintenance policies of the dealership, before we left. The sales staff and finance officer were equally as supportive throughout the whole process. We felt that we got a fair value trade-in and discounted purchase price. WELL DONE! More

I highly recommend Lanny at Faulkner Subaru. I came in barely having any idea of what kind of car I was seeking. Lanny took me around to see all the available inventory, and had a gift of knowing just wh barely having any idea of what kind of car I was seeking. Lanny took me around to see all the available inventory, and had a gift of knowing just what cars I would like or not like. He spent a great deal of time with me, and was never pushy. I never once felt rushed to decide. He found me the perfect car at the right price. He made what could have been a very stressful decision for me easier than I could have thought possible. Plus I love my new (to me) car! Thanks Lanny! More

I was welcomed as soon as I came through the door by 3 people. Mark Eager, who sold us many cars in the past, was there to help me feel comfortable. He left me in Sandy's very capable hands. We were gi people. Mark Eager, who sold us many cars in the past, was there to help me feel comfortable. He left me in Sandy's very capable hands. We were given a fair price on our trade-in Odyssey. We have been doing business with Faulkner for over 14 years. More