Faulkner Subaru of Mechanicsburg

rotated tires without permission and would not give credit for my coupon because I brought the wrong one.It still was unexpired and I had the right one at home! credit for my coupon because I brought the wrong one.It still was unexpired and I had the right one at home! More

Having purchased 14 Subarus for us and a few for our children, I am used to getting great customer service and cars, but this buying experience was beyond our expectations--excellent in every respect. children, I am used to getting great customer service and cars, but this buying experience was beyond our expectations--excellent in every respect. Sales, Finance and Training associates showed expertise and strong focus on their customers. Each person that we talked to was professional and accurate, and demonstrated pride in Subaru and their dealership. They held great respect for customers, their staffs--and their dealership teams. Each department and level of supervision clearly appreciated their front line teams, their supervisors, their dealership and corporate support--and Subarus. Focus on customers and teams, guarantees excellent customer experiences . I managed retail operations in a service industry and understand was it takes give exceptional service--Faulkner does too. The car was delivered in immaculate condition with all the features that we wanted. More

Did a great job from start to finish! Austin was excellent sales consultant- 100% professional AND no pressure. Just helped us make the right decsion for our needs! Austin was excellent sales consultant- 100% professional AND no pressure. Just helped us make the right decsion for our needs! More

They do a good job, are always courteous & respectful, they keep you updated on the progress of your car & work completed in fair amount of time. I’ve never had an issue with Faulkner. they keep you updated on the progress of your car & work completed in fair amount of time. I’ve never had an issue with Faulkner. More

They were extremely busy the last day in June. And kept there appointment time with me . And they were very nice and helpful. And kept there appointment time with me . And they were very nice and helpful. More

very helpful staff and very informative, they did everything to make your service very pleasant everything to make your service very pleasant More

Emailed immediately when car was listed, asked for more info. Didn't get pics or a reply, but later on got an email from a different agent saying the car was already sold. I've since been deluged with emai info. Didn't get pics or a reply, but later on got an email from a different agent saying the car was already sold. I've since been deluged with emails on cars I'm not interested in from different agents. PLEASE REMOVE ME! Terrible experience. More

second time we purchased a vehicle from this location and each experience was top notch from everyone that we dealt with and the service department that we dealt with for the two years that serviced our Lega each experience was top notch from everyone that we dealt with and the service department that we dealt with for the two years that serviced our Legacy until we traded to an outback was exceptional. would definately buy from them again More

Excellent customer service, recommend Danielle to anyone. I’ve been a Faulkner customer for many years , VW and now Subaru. Jo issues ever! I’ve been a Faulkner customer for many years , VW and now Subaru. Jo issues ever! More

The sales person we had was terrific! ! I would recommend Danielle to anyone interested in purchasing a Subaru. ! I would recommend Danielle to anyone interested in purchasing a Subaru. More