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Faulkner Toyota Trevose
Trevose, PA
2,045 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,045 reviews
August 09, 2018
No way to treat a customer Aside from a salesperson trying to close three deals simultaneously while leaving me sitting in his cubical, a sales manager who according to the sale Aside from a salesperson trying to close three deals simultaneously while leaving me sitting in his cubical, a sales manager who according to the sales person, "was sick of (me)" for inquiring about a price adjustment and suggested that they put the car on which I had already put a deposit "back on the lot so a normal person can buy it", and waiting for well-over an hour to sign final paperwork...everything was fine. This dealership was a mess 20 years ago and remains a mess still. The only reason I didn't give the sales manager the satisfaction of putting the car back on the lot was that the price was right and the car had low mileage. To know the low regard in which they hold their customers is very enlightening. A perfect example of why buying a car can be so unnecessarily unpleasant. Two exceptions were Dawn Markee and Jason Brown who were both professional in the interactions I had with them. More
by SJSAMUEL0
Verified CustomerEmployees Worked With
Dawn Markee, Jason Brown, Steve Egrie, Michael Smith
August 09, 2018
Courteous and professional Very professional from beginning to end. Marc answered all questions concerning options in a candid manner and ably demonstrated key functions in the Very professional from beginning to end. Marc answered all questions concerning options in a candid manner and ably demonstrated key functions in the car's dash. Paperwork was handled smoothly and quickly. Both Marc and Jason are a pleasure to deal with. More
by CANDKHENSEL
Employees Worked With
Jason Brown, Marc Handelsman
August 09, 2018
Excellent people This was the first dealership that we went to. Within a few hours we decided to buy from them because The people there were super friendly and nice. This was the first dealership that we went to. Within a few hours we decided to buy from them because The people there were super friendly and nice. More
by XMHELENZ
Employees Worked With
Alan Rhode, John Hogan
August 09, 2018
Excellent Experience was good, treated us pretty well, great customer service and good value for the car ee bought. Overrall, made the process excellent and sm Experience was good, treated us pretty well, great customer service and good value for the car ee bought. Overrall, made the process excellent and smooth. More
by CAROLYNH1314
Employees Worked With
David Rice, John Hogan
August 08, 2018
Professional and very knowledgeable I'm new to the Faulkner Family and will definitely be back. I have already recommended them to family, friends and coworkers. The service center sta I'm new to the Faulkner Family and will definitely be back. I have already recommended them to family, friends and coworkers. The service center staff took extra time to explain everything and my car was completed ahead of schedule which is always appreciated. Tim and Michael, who helped me purchase the car even came over to say hello! More
by schmitt4
Employees Worked With
Timothy Pinkerton, Michael Villari
August 08, 2018
Awesome Experience They sales people were great! They were patient with me and helped me get the car that I really wanted. This is my 2nd SUV from here. I will be back They sales people were great! They were patient with me and helped me get the car that I really wanted. This is my 2nd SUV from here. I will be back again! More
by HEYNUT9
Employees Worked With
Sorry not good with names, Anthony Rocchi
August 08, 2018
Faulkner Toyota with the Ortiz family My sister and I both purchased a car from this location. The service was excellent, quick and informative. My family and I felt very welcomed. Paul Mo My sister and I both purchased a car from this location. The service was excellent, quick and informative. My family and I felt very welcomed. Paul Mochalin was absolutely wonderful. More
by VIKYDIAZ08
Employees Worked With
Paul Mochalin, Bill Blythe
August 07, 2018
Quality service and friendly personnel . The minute I walked into the service area I had representative come up and asked me how he could help me his name was Greg. I was having my Hig . The minute I walked into the service area I had representative come up and asked me how he could help me his name was Greg. I was having my Highlander inspected if there was any problem he would call me. Within One and a half hours the car was Service complete.. Greg was excellent explained everything that they had done to my car which was minimal. The girl at the desk to had my keys and check me out and I’m sorry I don’t know her name was a very friendly also. I always have an excellent experience at this dealership and when the time comes to buy another Toyota I will come here to purchase it as I feel I am in “good hands More
by barbara_trojecki
Employees Worked With
Greg Kaydak
August 07, 2018
Efficient! Mike Smith at Faulkner got me what I wanted quickly and efficiently! Everyone I dealt with was very nice and helpful. Would recommend to a friend! Mike Smith at Faulkner got me what I wanted quickly and efficiently! Everyone I dealt with was very nice and helpful. Would recommend to a friend! More
by Jennyd989
Employees Worked With
Michael Smith
August 07, 2018
Shannon is the best service guy I ever had to deal with Service was fast and the best , friendly and the salesman Marc and service guy Shannon are truly respectful and friendly good men , couldn’t be any ha Service was fast and the best , friendly and the salesman Marc and service guy Shannon are truly respectful and friendly good men , couldn’t be any happier, thank you !! More
by ILISCOS
Employees Worked With
Shannon in service , Marc Handelsman
