Faulkner Toyota Trevose

Great Very friendly and helpful. Took a little longer, but this is not something that should be rushed. Will return for future service. Keep up the good wor Very friendly and helpful. Took a little longer, but this is not something that should be rushed. Will return for future service. Keep up the good work. More

Oil Change + I took my vehicle in for an oil change and to check air in tires. Of course after a "multi-point inspection" a small upsell was suggested. So I had a I took my vehicle in for an oil change and to check air in tires. Of course after a "multi-point inspection" a small upsell was suggested. So I had an A/C and vent service done costing an additional $60. More

My experience was wonderful! My experience was extremely helpful and I would recommend using Faulkner Toyota in Trevose to anyone that is looking to buy a new or used car. The sal My experience was extremely helpful and I would recommend using Faulkner Toyota in Trevose to anyone that is looking to buy a new or used car. The sales reps and finance department showed me everything I need to know about my new certified Pre- used car and the Faulkner Toyota team at Trevose put in a collaborative effort to make sure my car was in pristine condition. Thank you guys! More

Excellent from beginning to end! Faulkner Toyota goes out of their way to meet the needs of their customers! Patty K. & Tim P. Know the product & where great to work with! I love my n Faulkner Toyota goes out of their way to meet the needs of their customers! Patty K. & Tim P. Know the product & where great to work with! I love my new Highlander! More

Gone down hill Looking to buy 2018 Toyota 4Runner TRD. Faulkner had the one I wanted and had been looking for, not a hard sale! Should have known better, when I con Looking to buy 2018 Toyota 4Runner TRD. Faulkner had the one I wanted and had been looking for, not a hard sale! Should have known better, when I contacted the dealership they sent me a price on a Tacoma not the 4RUNNER! Discussed upgrades I wanted, added to the vehicle ! After test drive parked next to my trade told salesman that I would want my wheels and tires off my trade. Swapping those for the ones already on 4RUNNER plus the original rims from the Tacoma Sport. Also swap out aluminum running boards for Predators. Asked for bull bar just like on Tacoma,salesman took pictures so he could order properly. upgraded the grill and mentioned vent visors ( we agree to differ here) he claims I didn’t! States he didn’t even know what they were until I emailed him a couple of times ( because of no response) when I noticed they were not listed on upgrade sheet.Basically it took 2 weeks to get Toyota upgrade parts! Bull bar also installed in that time frame minus fog lights on bar! When asked salesman said we’lL work on those two things, then said he would pay for visors out of his own pocket, and asked me if it would be alright if HE installed the visors and had the lights taken off my trade and installed on the 4RUNNER. Waited a few days then texted him Friday, Saturday and Monday without a response, he had gone fishing and had no reception to see if there was any update on the situation . Got bent out of shape for Me bothering him, because “He had bent” over backwards to help “ Pretty sure that’s the way it is suppose work! Mike Reached out by phone on Monday 8/13 at 1:39 PM at your direct number,no answer left message with my phone number. Tried again today Tuesday 8/14 at 12:33 Again no answer at your direct number, again left my return number August 18, 2018 Mike Reached out both on Monday and Tuesday leaving a contact number at your direct number still no reply We are now close to 6 weeks since purchase with no progress toward settling the dispute . I was charged for wheel locks that are not on or in the vehicle, please have them mailed to me ASAP. Thanks for all your help in this matter More

Very Tolerable Auto Buying Experience! We all know buying a car (anywhere else) can last up to six hours with a lot of sitting, waiting, starving, napping & paperwork. I can honestly say w We all know buying a car (anywhere else) can last up to six hours with a lot of sitting, waiting, starving, napping & paperwork. I can honestly say we enjoyed purchasing our new Camry & Rav4. Anthony R. was helpful, knowledgeable, patient and made sure we were getting exactly what we wanted, and within our budget. He and the entire team made sure all of the processes went quickly and accurately. This is my third Toyota and will never go anywhere else. The Toyota Care is a fantastic plus! More

Service here is absolutely wonderful!! I have been coming to this dealership since 2014 and each visit has always been a positive experience. Since 2014, I have been purchasing cars through I have been coming to this dealership since 2014 and each visit has always been a positive experience. Since 2014, I have been purchasing cars through Paul. Paul is my favorite car salesman and will remain my go-to person when buying a car! Just yesterday, I bought my third car through Paul! He is always so helpful and is always willing to help me find a car that fits my standards. I will definitely be coming back in the future if I ever decide to purchase another vehicle! More

Best service I have ever had at a car dealership. From the salesman (Paul) to the financial manager (Bill) to the service manager (?) everyone was exceptional. Each took as much time with us as we wa From the salesman (Paul) to the financial manager (Bill) to the service manager (?) everyone was exceptional. Each took as much time with us as we wanted. No pressure at any point along the way. I would suggest all to try Faulkner first. More

Excellent Salesman Zach was a great salesman. However, my experience was a little disappointing since the car that I originally bought was sold to someone else. In the e Zach was a great salesman. However, my experience was a little disappointing since the car that I originally bought was sold to someone else. In the end, the dealership found us another Camry but it is red and not black like the original car. The red Camry also has more scratches than the original black one. Zach walked us through the entire car and showed us all of the car’s features. Overall, the experience was good and I would definitely buy another car from Zach. More

Great experience all around Our sales rep, Tim Pinkerton, was awesome! We loved working with the team and feel we got the best deal and vehicle features with our purchase. Everyo Our sales rep, Tim Pinkerton, was awesome! We loved working with the team and feel we got the best deal and vehicle features with our purchase. Everyone was respectful and never rushed us during the decision making process. Thank you! More