
Faulkner Toyota Trevose
Trevose, PA
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Honest, Quality Service I have never been disappointed with my experience at Faulkner’s service center. I started coming here a few years ago when I was disappointed with my I have never been disappointed with my experience at Faulkner’s service center. I started coming here a few years ago when I was disappointed with my prior local Toyota Service center. They have always been upfront and honest, always request approval and spend the time needed to explain any issues and pricing concerns. The service here is much more affordable than my other local Toyota service center, and I have always been pleased with the quality of the results. If you need to drop your car off and run errands, they accommodate by providing a courtesy vehicle until your vehicle is done. The mechanics have fixed minor things on my vehicle free of charge in the past (ex: I had a nail in my tire creating a slow leak and they patched it free of charge during my tire rotation). It’s a lot of little things, but I completely trust Faulkner with my vehicle and look forward to being a customer for years to come. I highly suggest this service center to anyone looking for quality repairs that won’t break the bank. More
Service is exceptional. Nothing else to say except that every one is friendly and professional and will Assit with any problem that occurs. Service area is is exceptional. Nothing else to say except that every one is friendly and professional and will Assit with any problem that occurs. Service area is very neat and clean. More
Great Experience for Purchase/Finance of CPO 2015 Camry I visited Faulkner Toyota on recommendation of a family friend, and I'm glad I did! Eric Santos was my sales representative, and I felt very comfortab I visited Faulkner Toyota on recommendation of a family friend, and I'm glad I did! Eric Santos was my sales representative, and I felt very comfortable with him. Eric had no problem grabbing the keys and showing me several Camrys, even though they were the same make and model year and were not all the same vehicles I had initially expressed my interest in on the website. He even grabbed umbrellas for my aunt and I because it was raining! Eric also answered all of my questions and got the answer to any of them that he wasn't sure of. Additionally, Eric gave me enough time to myself to get a feel for the car and consider my options, and I never felt pressured me to make a decision until I was ready. Mike Villari was my finance manager, and I felt equally comfortable with him. For example, although I had stated a preference for a longer financing term, Mike let me know that if I shortened the term by just one year, I would qualify for a much better APR with only a nominal premium increase. I also felt that Mike was very open and transparent about costs, and never presented me with a cost option without carefully explaining what it was and what it covered. Additionally, Mike willingly ran the numbers for me so I could see what my premium would be factoring in different down payments and warranty selections. He also had no problem stepping out of the room for a bit so I could talk freely with my aunt about the purchase. I would definitely recommend checking out Faulkner Toyota if you are looking for a CPO, and specifically, asking for Eric and Mike! More
Absolutely great. The staff is always friendly, polite and knowledgeable. They constantly keep you informed as to what's going on with your vehicle. Enjoy talking with The staff is always friendly, polite and knowledgeable. They constantly keep you informed as to what's going on with your vehicle. Enjoy talking with all staff members. More
See below Phil worked hard to get me the best price. Tim and Phil were very knowledgeable about the vehicles, and Bill made the final signing/exit easy and unde Phil worked hard to get me the best price. Tim and Phil were very knowledgeable about the vehicles, and Bill made the final signing/exit easy and understandable. I've bought here before and will most likely buy here again. Thanks guy's!!!!!!!!!! More
Extremely Happy I went undecided whether to buy or lease ( as I have been doing). My salesman, Alan Rhode was patient with me as I decided what was best for my situat I went undecided whether to buy or lease ( as I have been doing). My salesman, Alan Rhode was patient with me as I decided what was best for my situation. I bought a 1 year old Camry. It is beautiful and I love it. I have been driving Toyota for 27 years. More
Lease experience Gus was the most honest and helpful sales person I've ever worked with. He explained everything regarding my lease and how it works, which had not h Gus was the most honest and helpful sales person I've ever worked with. He explained everything regarding my lease and how it works, which had not happened in the past. He was upfront and not pushy at all. He put no pressure to make the sale and did work within our budget. I have had Toyota's my entire car life, and he was by far the best I've worked with and the reason I'll go back. More
Excellent customer service all around Dealership is always timely,clean,and fair priced. Never had any problems. Everybody I talk to is friendly and the work gets done fast. Great place Dealership is always timely,clean,and fair priced. Never had any problems. Everybody I talk to is friendly and the work gets done fast. Great place More
Fast, trustworthy, and friendly I had a very difficult issue with my truck and the guys at Faulkner figured it out when no one else could . Highly recommend their services to everyon I had a very difficult issue with my truck and the guys at Faulkner figured it out when no one else could . Highly recommend their services to everyone More
Just great. EVERYONE at Toyota is Awesome. I go in with total confidence, they are super polite, effiicient and on time...the service waiting area is like a lumch EVERYONE at Toyota is Awesome. I go in with total confidence, they are super polite, effiicient and on time...the service waiting area is like a lumcheonete with coffee, sodas, snacks, nice lounging sofas to watch Tv More