Faulkner Toyota Trevose

Always corteous! I have all my service records at Faulkner. If I get a notification for maintenance I have it checked out. With their records they know where to look a I have all my service records at Faulkner. If I get a notification for maintenance I have it checked out. With their records they know where to look at my car first. With the advise of the mechanics I know what need service first and can come back later to have the problems taken care off. More

Faulkner Toyota We went back to Faulkner to get our leased 2016 RAV 4 serviced and ended up talking to Bruce Glantz to see if we could get a deal to trade it in for a We went back to Faulkner to get our leased 2016 RAV 4 serviced and ended up talking to Bruce Glantz to see if we could get a deal to trade it in for a new one even though we had another year on the lease. Ours was a hybrid & although we loved the milleage it got we don’t drive enough to really warrant paying the extra $$ for it. Our goal was to lessen our monthly payments!! Well after several negotiations with one of the managers, Mike DiGuida he was able to work out a satisfactory monthly figure for us that turned out to save us a few dollars & we got a new 3 year lease on another great RAV 4!!! As it turned out the financial guy made a mistake which gave us almost $20 a month less AND Faulkner swallowed that loss and we were the winners!!! Bruce and Mike are the best and we will continue to go there to lease our cars- we have another one we love also, a Toyota Corolla and will definitely recommend this dearlership to others!! Go there and see Bruce because he isn’t pushy or overbearing but fair, honest and will work hard to get you what you want!! Oh and we didn’t have to pay for the oil change either!! More

excellent service all around excellent all around especially from Bruce Glanz and Mike DeGuida Both men are caring individuals and want to do everything they possibly can to acco excellent all around especially from Bruce Glanz and Mike DeGuida Both men are caring individuals and want to do everything they possibly can to accommodate the buyer. More

Dawn Markee; the epitome of excellence in service On July 20, 2018 I accompanied my daughter to purchase her first car! She was so excited and yes, a little nervous but I was secretly dreading the exp On July 20, 2018 I accompanied my daughter to purchase her first car! She was so excited and yes, a little nervous but I was secretly dreading the experience. After all, I am 57 years old and I have purchased over a dozen new cars. My experience in dealerships can be summed up as painful. In fact, I just leased a car myself earlier this week, BEFORE learning about Faulkner Toyota in Trevose. Dawn Markee is the epitome of an excellent customer service rep; one who capably assessed and balanced my daughter's needs, desires, and finances - And matched her to the perfect package!!!!! She is- the perfect combination of professionalism and warmth. From the moment we entered the showroom, I felt a positive environment. The showroom was filled with employees smiling and making eye contact. Everyone greeted us and yes - it does matter to me that I am welcomed into your business. Some other dealerships have employees walking around with their eyes down as not to engage anyone but their customer - which sends me a message that its all about them not the business. Here, I felt something very different. Everyone worked together to seamlessly enable my daughter to lease her car. Gus Scirrotto stayed with us every step of the way - he listened to us and actually answered all of our questions. In fact, at one point we were watching funny videos with him on his phone while some of the paperwork was being processed. All three of us were laughing and yes, enjoying the wait. Never ever has that happened in the history of waiting anywhere .......... John Hogan explained the deal in terms we could understand - he actually made sense by explaining the jargon and making us feel comfortable - not confused. He took the time to be certain my daughter understood and he guided her to the decisions that were best for HER. Michael DeGuida was professional and yet so excited for us - he made us feel this car was made just for my daughter. His level of enthusiasm was unmatched! While he might have been part of 1000 deals before - it was like we were his first and only customers. Other highlights - The dealership is immaculate! Great job designing the customer lounge area - it looks like a cafe rather than a waiting area. We highly recommend this dealership to everyone! Thank you!!! More

Greatest experience getting a car Phil was quick and professional when helping me select and lease my first car! I would recommend him for anyone who is looking to lease or finance a T Phil was quick and professional when helping me select and lease my first car! I would recommend him for anyone who is looking to lease or finance a Toyota! More

Great salesman I talked to Eric Santos about their fleet vehicles (which are priced well below competition) and he was very helpful in explaining the process. The on I talked to Eric Santos about their fleet vehicles (which are priced well below competition) and he was very helpful in explaining the process. The only reason I did not make a purchase was that I ended up buying a new car. I highly recommend Eric. More

Great leasing experience Everything was very easy and Alan made things simple! Buy the car was a very good experience. Thank you very much for all of your help! Everything was very easy and Alan made things simple! Buy the car was a very good experience. Thank you very much for all of your help! More

Good experience Nice and very helpful. This is the second time I buy a car from them and They really helped me to get what I’m looking for. Nice and very helpful. This is the second time I buy a car from them and They really helped me to get what I’m looking for. More

Satisfaction I have. Scion 13 TC, my sun roof had been giving my trouble for quite some time. I had been back to two Dealerships with no satisfaction. Once at Fau I have. Scion 13 TC, my sun roof had been giving my trouble for quite some time. I had been back to two Dealerships with no satisfaction. Once at Faulkner the problem was addressed and the repair completed. The service adjuster didn’t put me off, And made me feel like I mattered Thank you for all of your thoughtfulness. More

Check engine light All information pertaining to my car was explained and printed out for me.Car was complain a tmely manner. A part is needed for total completion. I wi All information pertaining to my car was explained and printed out for me.Car was complain a tmely manner. A part is needed for total completion. I will be notified and an appointment will be made. More