
Faulkner Toyota Trevose
Trevose, PA
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Perfect!!!! Bruce Glantz is Amazing!!! Extremely thorough and caring!!! This was the best experience EVER purchasing a vehicle! We came in and felt right at hom Bruce Glantz is Amazing!!! Extremely thorough and caring!!! This was the best experience EVER purchasing a vehicle! We came in and felt right at home - never pushy ... explained everything to the tee! Price for such a beautiful vehicle is unbelievable 🌞 More
I like the car but feel the sales person played me I told the sales person on the phone that I wanted three things in my car and he showed me a car without any of the important things for me ... it tol I told the sales person on the phone that I wanted three things in my car and he showed me a car without any of the important things for me ... it told me I had a gps system like the car i was turning in but I need to hook up my phone to get it not the same I wanted a auto start told me I could start my car from my phone but didn’t tell me it would cost me $80 per year so all in all I was not happy .... the only reason I didn’t return the car is because the finance guy Mike was excellent and bend over to help us with the purchase. The third item was heated seats which I have to come to get them installed I still don’t understand why you would show a customer a car without the only three things they asked for .... More
Great experience! Alan helped to make car shopping a positive experience. From the moment we walked in, he treated us as if we were family! He thoroughly explained ev Alan helped to make car shopping a positive experience. From the moment we walked in, he treated us as if we were family! He thoroughly explained everything (in a way in which I could understand!) This was my first car-leasing experience and it was very enjoyable. I would recommend Alan to anybody! Also, a huge thank you to Mike and Tim from finance as well!!!! More
Awesome Zach was very nice and made me feel very comfortable,in choosing which car ,model and color that I might be interested in.the Toyota team were awesome Zach was very nice and made me feel very comfortable,in choosing which car ,model and color that I might be interested in.the Toyota team were awesome in helping me set up a payment program that will work with my budget,and after selecting which car I wanted they personally when over all the features that my car had..I must say that the whole experience that I received was nothing short of great. I would highly recommend this dealership to all my friends More
Great service Been a customer of Faulkner Toyota for 30 years. We buy all our Toyota’s from Faulkner and have them serviced there as well. Great service and fair p Been a customer of Faulkner Toyota for 30 years. We buy all our Toyota’s from Faulkner and have them serviced there as well. Great service and fair prices. More
Great service and friendly, experienced salesman. When our previous salesman left the organization we were immediately contacted ed by Alan Rodes. He did not skip a beat but followed up, made appointm When our previous salesman left the organization we were immediately contacted ed by Alan Rodes. He did not skip a beat but followed up, made appointments, contacted us be email and made the decision easy. Wish all my transactions were like that! More
great service service rep leaves no stone unturned, even when any holdups are my own responsibility, a seven year satisfied customer with the service department. th service rep leaves no stone unturned, even when any holdups are my own responsibility, a seven year satisfied customer with the service department. thank you More
Great service In the past year that I had my Rav 4 I have had no complaints.The sales and service was great.Mike Smith was very helpful. In the past year that I had my Rav 4 I have had no complaints.The sales and service was great.Mike Smith was very helpful. More
10,000 mile service Great experience. I went in to see if I could arange a service on a saturday. Service writer friendly greeting and provided on the spot service. Not l Great experience. I went in to see if I could arange a service on a saturday. Service writer friendly greeting and provided on the spot service. Not long wait. Great waiting area. Very clean environment. Greeted promptly when service was complete. Thank you More
I Couldn't Be Happier I just purchased a 2016 Toyota RAV4 and I could not be happier! Unfortunately, my previous car was totaled and I was dreading going car shopping. Faul I just purchased a 2016 Toyota RAV4 and I could not be happier! Unfortunately, my previous car was totaled and I was dreading going car shopping. Faulkner Toyota was the first of many places I was planning on looking at cars at and it turned out to be the only place I looked at. Paul Mochalin was my sales consultant. My family and I let him know what we were looking for and he immediately went into action. He brought up vehicles I wanted to test drive and had extensive knowledge on both of the vehicles (he even picked the colors I liked). He was able to point out features of the vehicle I did not even know existed. He gave my family and I all the information we needed without acting like a “typical sales guy.” He also found a different route for me to test drive the vehicles so i did not have to go on roosevelt blvd during rush hour (thank you Paul!). When it was time to work with the finance department Bill Blythe was extremely helpful in explaining all the paper and documents I was signing. He gave his honest opinion what addition insurance he would recommend and didn’t try to oversell either. While I hope I do not have to buy another vehicle anytime soon I know I would go right back to Paul and Bill at Faulkner Toyota and will be recommending them to anyone I know looking for a vehicle. More