
Faulkner Toyota Trevose
Trevose, PA
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Awesome service! From the moment I walked in I didn't feel pressured. Everyone I met was very nice. Being a women on my own at the dealership, I can sometimes feel in From the moment I walked in I didn't feel pressured. Everyone I met was very nice. Being a women on my own at the dealership, I can sometimes feel intimidated, but I did not. My salesmen Stuart Saull was wonderful. I would highly recommend him if you are in the market for a used car. More
Lease a 2016 Toyota 4-Runner Would highly rate this dealer and the service I received. Our Sales Person (Phil Gersh). Phil treated my wife (Stefanie) and I very nicely. Even ga Would highly rate this dealer and the service I received. Our Sales Person (Phil Gersh). Phil treated my wife (Stefanie) and I very nicely. Even gave us lunch and let us test drive a number of trucks. He went over the positives / negatives related to each trunk. This was the fifth truck I leased from Faulkner and Phil leased me the last two. Plus, the GM Jim Casey also stopped by - he had leased me a few cars too - just to say high help ensure we got the best lease we could @ a manageable price. I look forward to my next lease with Faulkner Toyota and I would recommend this dealer to my friends!! More
Over great experience! I bought a vehicle and did all the negotiating over the Internet. Mike was very personable and made the process so seem less and easy. All I had to do I bought a vehicle and did all the negotiating over the Internet. Mike was very personable and made the process so seem less and easy. All I had to do was show up to the dealership and finalize paper and pick my brand new car up. I would recommend anyone looking for a car to email Mike Villari at mvillari@faulknertoyota.com for the best deal! More
My salesman David Rice got me through the process:) From the minute I stepped into Faulkner Toyota I saw David Rice waiting at the front desk with a beautiful smile asking if he could help me. David hel From the minute I stepped into Faulkner Toyota I saw David Rice waiting at the front desk with a beautiful smile asking if he could help me. David helped through the entire process. The financing team were trying to help me as I hadn't had credit in years. I got a little frustrated and afraid that I wouldn't be able to go home with the awesome car I wanted so badly but David was there with a smile and a hug telling it would work out. He was right and all of the hard work that both David and the financing team put forth did end with me leaving with the car of my dreams. I would recommend David Rice and Faulkner Toyota to anyone looking for a new car. More
Best car buying experience ever! Purchasing my new RAV4 was the best and easiest car buying experience I've ever had. The friendliness of the entire team is phenomenal, from being gre Purchasing my new RAV4 was the best and easiest car buying experience I've ever had. The friendliness of the entire team is phenomenal, from being greet as soon as you walk in the door, being offered a beverage while going over options, and the best part was there was no pressure to buy! Jason B. was great, very informative about the car, was extremely patient while my husband and I talked over our options in private. From walking in the door and walking out with our brand new key in hand we were on location no more than 3-4 hours which flew by because of the friendliness of everyone there! I honestly could not have asked for a more easy going experience and sales person! I highly recommend Faulkner Toyota to everyone!!!! More
No accountability! My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that please let us know if you are not satisfied, well, I was not and I let you know! now what? Nothing. This is what happened..I went to the dealership to get new tires, I show Joann the quote I had printed from other dealership and she told me that they are cheaper than that ($242.73) per tire price and she underlined that on paper, she gave me estimate to sign before service which had total amount with all charges. When I received actual bill I saw that she charged me more per tire ($250). When I confronted her about this she told me that all she can do is give me $10 credit! She lied to me that they have cheaper prices and made me sign total amount which didn't have breakdown cost, and she told me that there are other charges like wheel balancing and all that. At the time of payment when I found out that she lied, she accused me that I signed the paper and this is the charge that I will have to pay. This is not trust worthy service! I expect better from Toyota. I already had lower quote from other dealership and Firestone, so why would I go with Faulkner Toyota? Only because I was told that they are cheaper and they hide actual breakdown cost until last minute! More
2016 Corrolla S purchase A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good s A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good selection and inventory. The waiting room is comfortable and provides coffee and teas, while waiting for finalization and service. More
Great Car Buying Experience Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchas Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchasing. I felt like everything was easy and straightforward. This was my first time here but it felt like I have been dealing with them for years. I look forward to working with in the future. More
Great sales team The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family members and friends to Faulkner Toyota. They make the car buying experience easy and delightful. More
Thanks Tim! True professionals! This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to ret This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to return for our second car. We worked with Timothy Pinkerton this time. He was friendly and kind when he met us at the door. He listened attentively to what we had to say and educated us on the various vehicles we were considering. Tim, patiently answered our many questions and got us the best deal available. I highly recommend Faulkner Toyota to anyone looking to lease/buy a new car. More