Faulkner Toyota Trevose

No accountability! My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that My recent experience with them was not pleasant and no one seems to care about it. They keep sending you followup emails after service mentioning that please let us know if you are not satisfied, well, I was not and I let you know! now what? Nothing. This is what happened..I went to the dealership to get new tires, I show Joann the quote I had printed from other dealership and she told me that they are cheaper than that ($242.73) per tire price and she underlined that on paper, she gave me estimate to sign before service which had total amount with all charges. When I received actual bill I saw that she charged me more per tire ($250). When I confronted her about this she told me that all she can do is give me $10 credit! She lied to me that they have cheaper prices and made me sign total amount which didn't have breakdown cost, and she told me that there are other charges like wheel balancing and all that. At the time of payment when I found out that she lied, she accused me that I signed the paper and this is the charge that I will have to pay. This is not trust worthy service! I expect better from Toyota. I already had lower quote from other dealership and Firestone, so why would I go with Faulkner Toyota? Only because I was told that they are cheaper and they hide actual breakdown cost until last minute! More

2016 Corrolla S purchase A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good s A smooth transaction all around. We were given all purchasing options, and explained in detail, all of them. A very nice dealership, with a good selection and inventory. The waiting room is comfortable and provides coffee and teas, while waiting for finalization and service. More

Great Car Buying Experience Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchas Exceptional service from everyone at the dealer. Bruce was very professional and explained everything I needed to know about the new van I was purchasing. I felt like everything was easy and straightforward. This was my first time here but it felt like I have been dealing with them for years. I look forward to working with in the future. More

Great sales team The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family The team at Faulkner Toyota really works to satisfy the customers needs. This is my second car that I've purshased with them. I have referred family members and friends to Faulkner Toyota. They make the car buying experience easy and delightful. More

Thanks Tim! True professionals! This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to ret This is the 2nd vehicle we leased from Faulkner Toyota this year. The first time we had a great experience working with Jason Brown and decided to return for our second car. We worked with Timothy Pinkerton this time. He was friendly and kind when he met us at the door. He listened attentively to what we had to say and educated us on the various vehicles we were considering. Tim, patiently answered our many questions and got us the best deal available. I highly recommend Faulkner Toyota to anyone looking to lease/buy a new car. More

Toyota Sienna 2015 excellent purchase We have been to the dealership three times before purchasing the vehicle and every time we have received an excellent customer service. The employees We have been to the dealership three times before purchasing the vehicle and every time we have received an excellent customer service. The employees are friendly, always happy to help. The dealership very bright and clean with a state-of-the-art service equipment. Closing of the deal was very fast and efficient. Sales consultant was helpful throughout the process. More

QUICK @ ENJOYABLE My husband and myself finally agreed it was time for a new Toyota since my current camry was 10 yrs old but still ran well. We put it off for a few mo My husband and myself finally agreed it was time for a new Toyota since my current camry was 10 yrs old but still ran well. We put it off for a few months due to the length of time it took for our last experience at a different dealership. We were so pleased with our rep Patrick Donnelly and how quick we were able to purchase my new Rav4, that we bought two!! He has restored our faith in car salesman and we will certainly lease our next cars from him. My girlfriend recommended the dealership and she was right. More

Great to Deal with Marc was excellent ,very helpful ,explained everything no pressure to buy . i decided to lease everything went well.Marc and faulkner meet my expecta Marc was excellent ,very helpful ,explained everything no pressure to buy . i decided to lease everything went well.Marc and faulkner meet my expectations.It was the 3rd car i have bought from them . More

I love u bros !!!!!! My salesman ( Bruce Glantz ) was very informative, polite , and none pushy . I have dealt with Team Toyota for my last car but their sales group just My salesman ( Bruce Glantz ) was very informative, polite , and none pushy . I have dealt with Team Toyota for my last car but their sales group just seems to slimy. More

Great service! Highly recommend I was excited and apprehensive about buying a used car. I was not looking forward to the high pressure sales experience. Pat was GREAT! No pressure an I was excited and apprehensive about buying a used car. I was not looking forward to the high pressure sales experience. Pat was GREAT! No pressure and great info. He helped work out a deal that I think we were all happy with. I would recommend him and Faulkner Toyota Trevose to anyone looking for new or used car. Thank you Pat! Cortney More