Faulkner Toyota Trevose

Started great then all changed when my vehicle arrived. I ordered a replacement 4Runner after my wife was in an accident that totaled ours. A salesman reached out to me telling me that the 4Run arrived. I ordered a replacement 4Runner after my wife was in an accident that totaled ours. A salesman reached out to me telling me that the 4Runner I was looking for was on its way to them within the next 2 months. He told me to leave $500 down and the car is mine, as I did. Time passed with no contact so I reached out only to find my salesman was "no longer working there". I was not assigned a new salesman but told "as long as you have a deposit the 4Runner is yours." Fast forward, reaching out once again, at another attempt to get a salesman assigned to me I was now told they will "assign one when it arrives." I was as well informed that when my vehicle arrived I would have a 48 hour window to pick it up. As strange as this seemed I did not see it as an issue. As life would have it I tested positive for COVID 2 hours before they called to tell me my 4Runner arrived. I informed the dealership of my covid diagnosis and they said no problem "we have contactless pick up!" I told the dealership how can I do that with a trade in? Again no problem "as long as you are here in 48 hours!" I was not in a condition to drive to the dealership. I tried everything with the dealership to not loose my vehicle. I told them I would fill out all paperwork and send it to them, I told them I would send them more money(wire, CC, overnight check) whatever they wanted. All I needed was them to wait a few extra days until I was able (not sick or contagious) to travel to pick it up. Apparently Covid-19 did not matter to them. Not only did they screw me over, waste months of my life, conveniently forget to refund my money and sell the 4Runner I had money down on and waited for... but they were also willing to have someone that was in quarantine travel to their state with no regard to the consequences that might surround that. More

Horrible experience with this place. Refused to give deposit back when the deal fell through on their end. Their manager has the worst customer service I’ve ever experienced. Had to file Police report. deposit back when the deal fell through on their end. Their manager has the worst customer service I’ve ever experienced. Had to file Police report. Do not recommend. Please beware and go somewhere else with your hard earned money More

I purchased a 2021 RAV4 from here. A coworker recommended salesman Alan Rhoads. He took his time explaining the features and had the car ready for me to test drive. I previously purchased my last 2 cars from salesman Alan Rhoads. He took his time explaining the features and had the car ready for me to test drive. I previously purchased my last 2 cars from Sloane but since dealing with Alan I will definitely be buying from Faulkner now. More

Last year, my sister & I met with David Rice to test drive a RAV4. David was very friendly, knowledgeable & professional. This year it was my turn. When I went to the dealership, I noticed that David drive a RAV4. David was very friendly, knowledgeable & professional. This year it was my turn. When I went to the dealership, I noticed that David was at his desk, and was thrilled to be able to work with him again. I walked in for a test drive, but with David's guidance, I drove off the lot in my brand new RAV4! Ask For David Rice, and you won't be sorry! More

2 Cars in 4 months:Both me and my sister both purchased 2 Cars in 4 months: Both me and my sister both purchased great used cars from Fitz at Faulkner Toyota. Fitz was a pleasure to work with and went th 2 Cars in 4 months: Both me and my sister both purchased great used cars from Fitz at Faulkner Toyota. Fitz was a pleasure to work with and went the extra mile to help us get into the cars we wanted at a fair price! I highly recommend Faulkner, this was our 4th & 5th car purchase from them. Each one has been affordable and reliable. Thank you and we'll be back! More

We had a great experience purchasing our new car here. Frank Leto, our salesman was amazing!! He was very friendly, understanding, and willing to answer any questions we had. We would highly recommend Fra Frank Leto, our salesman was amazing!! He was very friendly, understanding, and willing to answer any questions we had. We would highly recommend Frank and Trevose! More

Wow. Great service and a great deal. Tim and Anthony answered all of my questions related to the vehicle and the warranty without hesitation. This was by far the most painless streamline car buying exp answered all of my questions related to the vehicle and the warranty without hesitation. This was by far the most painless streamline car buying experience I’ve ever had. I got a great deal on a quality product, plus a warranty that’s going to help if an issue were to arise. I highly recommend this dynamic duo to anyone looking to purchase a Toyota in the near future. More

Tim Pinkerton is the Sales rep for you if you're looking for a great bottom line price with no stress or haggle. A++++++++ experience all around. He explained everything clearly and patiently showed us ag for a great bottom line price with no stress or haggle. A++++++++ experience all around. He explained everything clearly and patiently showed us again and again when asked. He made sure we were completely comfortable with everything, every step of the way. We HIGHLY recommend this sales rep. Anthony Rocchi was also top notch in Finance. He explained things clearly and accurately without the high pressure sales gimmicks. Finance went very smooth. A great experience all around. All said and done within 2 hours. We couldn't have expected any better. Thanks Tim and Anthony!! More

We had a great buying experience today. Mike & Anthony were very helpful & honest with getting the best deal suited for our needs. We will recommend Faulkner Toyota to others! were very helpful & honest with getting the best deal suited for our needs. We will recommend Faulkner Toyota to others! More

One of the easiest and best buying experiences I've ever had. Drove two hours because of the deal, but was even more impressed with the staff. David Rice was great to deal with and didn't waste any time. had. Drove two hours because of the deal, but was even more impressed with the staff. David Rice was great to deal with and didn't waste any time. He did everything he said he would and couldn't have been nicer. Dawn in finance had everything ready and I was done in minutes. And Steve in parts took his time and made sure the parts I bought were in good shape. Very happy customer. More