Faulkner Toyota Trevose

Took my car to dealership at 2pm on a Monday. I was told I would have to leave the car over night. I then had to get a rental. The next day I still hadn't heard anything until I called them at 1 pm at which I would have to leave the car over night. I then had to get a rental. The next day I still hadn't heard anything until I called them at 1 pm at which time I was told the car still had not been looked at. My rental was due back at 3 pm. Dealership called me back an hour later and told me that I needed an abs actuator which would cost 3,000.00 to replace. Service rep could not explain how or why the actuator would malfunction. I was told I could still drive the car without the repair but my abs would not work. I was then directed to the cashier to pay for the diagnostic which was 140.00. Since I really didn't understand what the problem was I asked the cashier if I could speak to the mechanic and before she could answer, her coworker replied with an attitude "you'll have to speak to your service rep. We don't just pull mechanics out from under cars to answer questions!" I kept my cool, paid and went back to service rep and still didn't get a satisfactory explanation. I spoke with a service manager over the phone a few days later, explained the situation and all I got was an apology and was told they DO encourage customers to speak with mechanics. Worst service experience I ever had. More

I had the best car buying experience I've had in my life thanks to the professionalism of Phil Gersh at Faulkner Toyota Scion. He acquainted me with my new Corolla with great patience and care. Dawn life thanks to the professionalism of Phil Gersh at Faulkner Toyota Scion. He acquainted me with my new Corolla with great patience and care. Dawn Markee the Finance Manager very capably took care of all the paperwork involved. I would recommend these people and this dealership without hesitation. Anita Weiss More

I'd like to thank Paul Mochalln, my sales rep on my purchase of 2011 Camry. He was very upfront on everything I asked him, no nonsense or high pressure sales pitch to make a deal immediately. I Had a purchase of 2011 Camry. He was very upfront on everything I asked him, no nonsense or high pressure sales pitch to make a deal immediately. I Had asked to test drive two particular cars I had picked out, He said no problem and proceeded to get keys for both vehicles. My test drive on the first car was fine but the route I had taken was jammed with traffic and took longer to get back to the dealership, when I arrived Paul was waiting and asked how was the car, I told him and also stated that traffic was backed up. He suggested a different route where I could really get a feel for the car. Well the ride went well, the conversation and experience of discussing the car and what I wanted went even better. No major haggling or misinformation, He listened to me and presented me with a figure I discussed what I thought i would need, and between Paul & management we had a fair deal....... It was a pleasant experience dealing with Paul & Faulkner Toyota. More

Our experience with Joesph kontz and Faulkner Toyota Scion was outstanding.. We thoroughly enjoyed Joe's customer skills and his friendly attiude.. Joe provided us with a no-nonsense deal and a very goo Scion was outstanding.. We thoroughly enjoyed Joe's customer skills and his friendly attiude.. Joe provided us with a no-nonsense deal and a very good trade-in value. Joe completed the paperwork and had the vehicle cleaned and fueled in record time..We will gladly recommend Joe and Faulkner Toyota Scion to all our friends. Thanks.. Fred & Carol Menschner. More

I had a great experience working with Paul Mochalin. Paul was able to get us a very good price, he was very professional and honest. We purchased the car from him and would definitely recommend the sales per was able to get us a very good price, he was very professional and honest. We purchased the car from him and would definitely recommend the sales person and the dillership. More

i had an awasom experience buying a new toyota tacoma with jason brown he went the extra mile and had a truck brought in the color i wanted he gave me his best price no bs i could not beat it he had the with jason brown he went the extra mile and had a truck brought in the color i wanted he gave me his best price no bs i could not beat it he had the truck ready at the time he promised i look forward to dealing with jason on future purchases thanks jason matt mcilhenny More

It was the easiest way to make a good deal! No games, no presser. Peaple are so nice and friendly. Car was as discribed, no surprises. presser. Peaple are so nice and friendly. Car was as discribed, no surprises. More

Brian Angelozzi was extremely responsive, helpful and friendly throughout the process of purchasing my vehicle from Faulkner. I came to the dealership to look at used Dodge Ram 1500 truck on a Saturday friendly throughout the process of purchasing my vehicle from Faulkner. I came to the dealership to look at used Dodge Ram 1500 truck on a Saturday morning and after a test drive and some hassle free negoitating, I decided to purchase it. He was able to contact my insurance company and put all the necessary paperwork together so that I could drive it home that afternoon. I was very satisfied and would definitely recommend Brian and Faulkner. More

Jason Brown was nice to deal with and gave me a great price. Also Joanne Burgess as a service provider is also nice to deal with and will help you with anything that you don't know. Great dealership price. Also Joanne Burgess as a service provider is also nice to deal with and will help you with anything that you don't know. Great dealership More

Mr. Rhode had no knowledge of the basic features for the vehicle purchased. He was very aggressive and rude. Unprofessional environment. The vehicle wasn't even properly detailed for a new owner. Unfortunat vehicle purchased. He was very aggressive and rude. Unprofessional environment. The vehicle wasn't even properly detailed for a new owner. Unfortunately that falls on me for TRUSTING the dealership to be professional. If not for the necessity of the vehicle I would've definitely purchased elsewhere. Never again. More