
Faulkner Toyota Trevose
Trevose, PA
Filter Reviews by Keyword
By Type
Showing 2,056 reviews
Both my husband and I were very impressed with the time and attention that we received from the sales people, especially Marc Handelsman. We each got the information that we needed from each other, and we and attention that we received from the sales people, especially Marc Handelsman. We each got the information that we needed from each other, and we received a good price quote. I hate going back and forth between dealers checking prices. That makes buying a car a chore. Marc made it easy, and we didn't feel that we were over charged. We are very happy with our purchase. We were looking at new car's somewhere else and the sales person said,"go out and get the best price, come back and I'll beat it." I don't like to haggle, just give me your best price. We're happy. More
My husband and I were in the market for a newer and more fuel efficent car than his SUV and we went to Faulkner to look at a car we saw on their online inventory. The car was purchased as we got on the lot fuel efficent car than his SUV and we went to Faulkner to look at a car we saw on their online inventory. The car was purchased as we got on the lot. We met Joe and decided to see what he can do for us. We were not looking for a new car but newer and not looking to spend a lot. Joe took us to cars that he thought would give us the best investment for what we wanted to spend. We still were hestitant with the cars in our price range, so I asked him to run numbers for us. Joe was happy to run numbers with everything included and was just so helpful! I did not feel pressured to buy with Joe and was we feel he was really genuine and wanted us to be happy with our new car. I would definitely go back to Joe in the future and tell my friends and family to see Joe as well. Thanks again! More
Upon my first visit to Faulker I was greatly by a very Upon my first visit to Faulker I was greatly by a very friendly staff willing to provide assistance. After I expressed my interest in looking at vehi Upon my first visit to Faulker I was greatly by a very friendly staff willing to provide assistance. After I expressed my interest in looking at vehicles I was assigned to a salesperson. He listened to my needs and was patient in helping me make my decision. I visted three times before deciding to make my chose. At no time was I pressured to buy. I now am the proud owner of a Highlanded and a first time foreign car owner. I feel I made a good chose both with the dealership I chose and the car. I could not have made my decision without the expert advise of Bruce Glanz and the Faulker staff. More
By far, the most comfortable car-buying experience we have had. We will be recommending Mr.Kontz to our friends and family. We are delighted with our new-used Toyota. Promotion code:PC12312011 have had. We will be recommending Mr.Kontz to our friends and family. We are delighted with our new-used Toyota. Promotion code:PC12312011 More
I would highly recommend the Faulkner Dealership. Bruce Glantz was a superior salesman who was professional, knowledgable, friendly and polite. He took the time to ask about what kind of car we were looki Glantz was a superior salesman who was professional, knowledgable, friendly and polite. He took the time to ask about what kind of car we were looking for. He explained the variety of Camry models and the many options available. From our discussion, He showed us the models that we liked. The test drive enabled us to see how the wonderful the 2012 Camry was to ride and drive. Bruce did an excellent presentation on the options for buying the car and service plans too. His guidance was instrumental in helping me decide to buy the Camry from Faulkner. I bought a 2005 Camry 7 years ago from Faulkner. I have been most pleased with the Red Team Service managed by Shannon Haughney. He has always done a superior job making sure my car was serviced in a timely manner and informing me about things that needed attention. He is honest, friendly and informative. More
I had very bad car buying experience with this dealer, after buying the new car with them to finish required paper work we were called multiple times to dealership to sign the missing papers it because of after buying the new car with them to finish required paper work we were called multiple times to dealership to sign the missing papers it because of the salesman's negligence every time one document was missed to get our signature it took four visits to finalize a car purchase, salesman did not explain about the new car factory warranty he almost said it is useless was pushing me to buy the extended warranty and overcharged on it for the brand new car,requested them to cancel the extended warranty on the second day of purchase itself but they declined to cancel it, i was asked to talk to multiple peoples nothing happened no one helped and was treated badly, i had to cancel on my own by calling Toyota itself paid cancellation charges on it and lost taxes paid on it, fyi same level of extended warranty i was offered for half the price from other reputed Toyota dealer, only positive side is given better price on the car but they tried to make the difference on the extended warranty. i wouldn't go again. More
I went to a few dealerships to see the car I knew I wanted. I bought my first car from Faulkner and wanted to give them the first chance at my sale. Initially I dealt with Marc and Jason, who were bo wanted. I bought my first car from Faulkner and wanted to give them the first chance at my sale. Initially I dealt with Marc and Jason, who were both exceedingly friendly and gave me a solid price. I explored my options and got a lower price from another dealer. I came back one more time to see if they could beat the price and dealt with Bruce and, again, Jason. They came down from their original quote by a significant amount and I bought that day. Both Marc and Bruce were really great to work with and were respectful with my financial concerns. Bruce even went so far as to help me out while negotiating with my car insurance provider. I am glad that I went back and was able to purchase my car from Faulkner. More
We've been purchasing cars from Faulkner Toyota for many many years and we've always been treated exceptionally well, by both the Sales and the Service Departments. Bruce Glantz, who is now our salesman, d many years and we've always been treated exceptionally well, by both the Sales and the Service Departments. Bruce Glantz, who is now our salesman, did everything possible to make our most recent experience as pleasant as possible, just as our previous salesman, Jason Brown, did. Over the years we've had very few complaints about anything regarding our cars purchased at Faulkner but, on the rare occasion when we did, those complaints were taken care of expediently and thoroughly. More
My experience at Toyota dealership and with Marc Handelsman was very enjoyable. I went in with the intention of purchasing a particular car and Marc show me the benefits of leasing a car and how thi Handelsman was very enjoyable. I went in with the intention of purchasing a particular car and Marc show me the benefits of leasing a car and how this would work better for me and my price range I was comfortable. i would definitely recommend this dealership and Marc to anyone I know purchasing a car in the future. More
In my recent trip to the Toyota dealership, my husband and I were shopping for a new car. The sales people were very friendly. They give us direction on the types of cars we wanted to see. They let us and I were shopping for a new car. The sales people were very friendly. They give us direction on the types of cars we wanted to see. They let us roam around the lot freely to look at all of the cars we wanted to see. There was no pressure. Once I found a car I was interested in test driving, Mike took the time to give me detailed instruction of the vehicle before I took it for a test ride. After the test ride, both Mike and Jason gave me options for leasing and buying and answered all of my questions. I ended up purchasing my car that same evening and am very happy with it. More