
Faulkner Toyota Trevose
Trevose, PA
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The dealership has an online appointment service. Go online and make an appointment anytime it's fast and convenient. GREAT! When you arrive they took your car to the shop right away, then do the paper online and make an appointment anytime it's fast and convenient. GREAT! When you arrive they took your car to the shop right away, then do the paper work and try to get you out of there ASAP. They will do a pre-check up and notify you of any other problem/service needed to be done. More
Michael Steinberg provided excellent support throughout the car buying process. He was very accommodating and polite. In fact, my brother and I bought a vehicle a piece - 2 SUVs in total. I was offered a s the car buying process. He was very accommodating and polite. In fact, my brother and I bought a vehicle a piece - 2 SUVs in total. I was offered a slightly lower price elsewhere, but chose Mike because of his good nature and character and the amount of help he provided to my brother. It was a good car buying experience. More
My daughter purchased her first car, a 1999 Camry,March 12, 2011 from Faulkner Toyota. Within several days she started to get an intermittent stalling problem. She took the car in for service. A technicia 12, 2011 from Faulkner Toyota. Within several days she started to get an intermittent stalling problem. She took the car in for service. A technician took the car home trying to reproduce the defect. He was unable to reproduce the stalling. The Blue team manager- Steve G. told me they believed it was a faulty EGR valve, but would not replace the valve until the sales dept ok’d the repair. I left a voice mail for our salesman, Joe Morgan on 4/7/11. When he didn’t call back, I stopped in the dealership that evening and talked with the Used Car Manager, Patrick Haggerty. He assured me he would call me back the next day to let me know how they would satisfy my daughter’s complaint. He didn’t call me back the next day. I left several voice mails for Patrick to call me back. I left a daytime phone number and an evening number. One week later, I am still waiting for a call back and for Faulkner Toyota to satisfy my daughter's complaint. More
This dealer not only beat the price of all the other toyota dealerships I contacted, but they were extremely easy to get along with. No pressure sales with a genuinely helpful, thoughtful, adn considera toyota dealerships I contacted, but they were extremely easy to get along with. No pressure sales with a genuinely helpful, thoughtful, adn considerate approach to getting me the truck I wanted. I travelled an extra 15 miles to use this dealership, and I do not regret it. More
Friendly service and the whole process took so much shorter than it does at other dealerships. I have extremely limited time due to work and the salesmen were able to work with me over the phone and vi shorter than it does at other dealerships. I have extremely limited time due to work and the salesmen were able to work with me over the phone and via email on options and pre-pricing. I appreciated all their help. I will continue to get my cars from here in the future and would definitely recommend them to everyone. More
I dealt with a guy named James Casey. My wife and I were buying a car and he made the whole process stress free and frankly fun. My wife and I are only gonna buy our cars in the future from this guy. So he buying a car and he made the whole process stress free and frankly fun. My wife and I are only gonna buy our cars in the future from this guy. So helpful and honest. Seriously, I don't even write reviews but wanted to make it know on the internet that Toyota Faulkner's guy James Casey is who you should be dealing with. More
Awesome and quick service. They found me exactly what I was looking for used!!! I love my car and I loved the price I got for it. James Casey is a pleasure to work with and was able to do what it took to was looking for used!!! I love my car and I loved the price I got for it. James Casey is a pleasure to work with and was able to do what it took to find me something quickly. Most importantly, he was professional at all times and made me feel great about the purchase. More
This is the second time I have been to Faulkner Toyota to buy a new car, and that I have dealt with Tricia Guerra! She was so professional and helpful the firt time, so it was a no brainer that I woul buy a new car, and that I have dealt with Tricia Guerra! She was so professional and helpful the firt time, so it was a no brainer that I would go to her when I was looking to purchase again! And of course, I was not dissapointed at all, she and the rest of the staff at Faulkner went above and beyond to make my car buying experience a pleasure and to meet all my needs! I would recommend them to anyone I know! More
I shopped around and knew what model, color and features I wanted. I started out by emailing a few dealerships to narrow my search. Faulkner's price was significantly better than the other dealers in my a I wanted. I started out by emailing a few dealerships to narrow my search. Faulkner's price was significantly better than the other dealers in my area. Patti Kleber is the salesperson in charge of internet inquiries and she was fabulous. Prompt replies to email questions. In person, she was friendly, low pressure, knowledgeable and efficient. Faulkner didn't haggle like most dealerships...they were REASONABLE (how often can you say that about a car dealership). I got exactly the car I wanted, for less money than I expected, with less aggravation than I thought possible. Very satisfied. More
I would recommend Faulkner Toyota. I recently purchased a RAV and was very satisfied with my experience. Patty Kleber was great. This is my second purchase from Faulkner Toyota. I researched the model I a RAV and was very satisfied with my experience. Patty Kleber was great. This is my second purchase from Faulkner Toyota. I researched the model I wanted and went though Consumer Reports for the pricing. Faulkner matched the Zag pricing even though their name didn't come up as a participating dealer. Patty searched for and got the color and model I requested. She is very easy to deal with and answered all my questions. She made the experience pain-free! More